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Certified Professional Coder CPC/Medical Billing Specialist ROCKSTAR

Company: New Life Medical Centers
Location: Greenville
Posted on: May 9, 2022

Job Description:

Job Description Patient Services Representative ROCKSTAR for a Growing Medical Wellness Practice!
Who Are We?
New Life has been serving the upstate of South Carolina for over 7 years. During that time over three thousand people have reached out to us for help with their health care needs.
The New Life team is a dedicated group of professionals who seeks to add value to the lives of our patients by providing them with the highest level of service in helping them exceed their health goals.
At New Life our providers and support team focus on providing patients with proven solutions that are holistic in nature and are designed to improve the overall wellness of each unique individual. We inspire patients on their journey to a new life by supporting their bodies to function better on the inside so they feel better on the outside, thereby restoring their desired quality of life.
New Life is always growing. We are continually seeking ways to diversify the tools, strategies and solutions we can offer patients and always strive to deliver these with an ever-increasing level of professionalism.
The leadership team of New Life makes strategic investments in our team to help develop, encourage and inspire each member's personal, professional, and financial goals and to align each team member's goals with those of New Life so we can continue to expand our reach and influence to change more lives in the years ahead.
Who Are We Looking For?
We are seeking a highly MOTIVATED, health oriented, ENERGETIC individual to become a part of our TEAM as a Certified Professional Coder CPC/Medical Billing Specialist ROCKSTAR . The environment is FAST-PACED which requires the ability to juggle multiple flaming chainsaws without setting the place on fire. The ideal candidate will have AMAZING customer service and phone etiquette skills with a fun and upbeat personality. The RIGHT person must be highly ORGANIZED, EFFICIENT, and detail-oriented with excellent oral and written communication skills and show proficiency in use of standard office programs/technology (you have to know your way around the computer). Candidate should have a willingness to learn new technologies as well. Candidate must have a professional appearance, attitude, and demeanor (with a GREAT a sense of humor, obviously). We are looking for a true professional to manage our accounts receivables process. - We bill electronically, so you'll need a strong command and affinity for revenue cycle technology. - The Certified Professional Coder CPC/Medical Billing Specialist ROCKSTAR -must deliver a remarkable patient experience each and every time.
Certified Professional Coder CPC/Medical Billing Specialist ROCKSTAR Job Duties and Responsibilities
Identifies delinquent accounts, aging period and payment sources. - Processes delinquent unpaid accounts by contacting patients (if applicable) and third party reimbursers.
Escalates invoices over 15 days to leadership for support.
Oversees claim processing and payments to third party providers. - Answers associated correspondence.
Collaborates with providers for billing and diagnosis education.
Sends denial letters on claims and follow-up on requests for information.
Posts manual claims payments as needed.
Audits and reviews claim payments reports for accuracy and compliance.
Researches and resolves claim problems.
Requests information needed (medical records, charge corrections) from physician offices as needed: maintains information until claim is paid, follows turnaround time within standards
Requests posting corrections, refunds or adjustments as needed.
Researches denied claims within two days 98% of the time
Updates patient information, files insurance to correct carrier as needed, files corrected claims and additional information requested by carrier within two days of receipt 98% of the time
Appeals denied claims adhering to payer policy
Works all assigned claims within designated time frame to ensure timely and appropriate payment
Files hard copy secondary claims with primary EOB as needed
Requests records or pulls dictation to file workers comp claims as needed
Refiles claims via vendor or hard copy as needed
Maintains required billing records, reports, and files.
Investigates billing problems and formulates solutions.
Maintains and enhances current knowledge of assigned payers with regard to guidelines for billing
Reports daily, monthly, and quarterly collection activity to the leadership team
Serves as an educator for team members within the practice
Cross trains as needed to support patient care delivery
Patient Services Representative ROCKSTAR Requirements and Qualifications
High school diploma
Certified Professional Coder
3+ year of medical office billing experience
DME Billing Experiencce a plus
Chiropractice/Integrated Medicine Billing Experience a HUGE plus!
Excellent customer service and people skills
Multilingualism is a plus!
Phone, email, and chat communication skills
Patience to deal with patient issues
Motivation skills and a positive attitude
Desire to engage in health lifestyle and encourage others to do so as well
Compensation is hourly wage commensurate with experience. Additional incentive plan available by meeting individual and team key performance indicators.
Company Description The New Life team is a dedicated group of professionals who seeks to add value to the lives of our patients by providing them with the highest level of service in helping them exceed their health goals.

Keywords: New Life Medical Centers, Greenville , Certified Professional Coder CPC/Medical Billing Specialist ROCKSTAR, Accounting, Auditing , Greenville, South Carolina

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