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Deposit Operations Associate I

Company: Southern First Bank
Location: Greenville
Posted on: November 26, 2022

Job Description:

ESSENTIAL RESPONSIBILITIES

  • ACH:
    • Establish client setup within Horizon core and with Horizon ACH processing.
    • Monthly ACH billing.
    • Monitor ACH activity for over limit files. Communicate with Team Leaders, Client Officers, and Cash Management when limits are exceeded.
    • Troubleshoot file issues with FIS and Cash Management.
    • Process ACH client disputes in accordance with Reg E guidelines.
    • Set up and maintain bank external ACH transfers.
    • Pre-Note/NOC corrections.
    • Perform incoming ACH transaction scrub.
    • Process any ACH returns from daily transaction exception processing.
    • Review all DNE for ACH and return transactions when appropriate.
    • Process monthly IOLTA remittances.
    • Debit Card:
      • Process MasterCard Alerts and distribute information to frontline employees.
      • Process FALCON alerts and distribute information to frontline employees.
      • Process debit card disputes in accordance with Reg E guidelines.
      • Process rejected disputes with FIS for SecurLock Warranty reimbursement.
      • IRS/US Government Compliance
        • Timely processing of IRS/Government levies including frontline and client communication.
        • Timely processing of B-Notice requests.
        • Act as bank's year-end coordinator between all areas involved in client tax information reporting.
        • Adjust deposit tax forms as needed and file with the IRS.
        • File Form 945 with IRS for federal withholding on our clients.
        • Communicate with the IRS verbally, in person or written as warranted.
        • On weekly basis make federal tax withholding deposits.
        • State Compliance
          • Timely processing of state levies/garnishments including frontline and client communication.
          • On monthly basis make state tax withholding deposits.
          • Lockbox:
            • Receive, sort, prepare and process check remittances/deposits and invoice data.
            • Responsible for lockbox retention and destruction.
            • Liaison to clients regarding questions as well as daily email communication of transaction activity.
            • Ensure compliance with BSA, Reg CC and HIPPA regulations.
            • Scan and index general ledger reconciliations.
            • Other scanning as needed.
            • Wire:
              • Process incoming and outgoing domestic and international wires received across multi-channel communications utilizing multiple wire systems.
              • Process draw down and tax wires.
              • Perform OFAC and Fraud review.
              • Maintain adequate balances at Federal Reserve for transaction activity.
              • Perform wire callbacks according to client contract and bank policy.
              • Perform wire traces or inquiries as needed.
              • Maintain and update wire callback log.
              • End of day reconciliation.
              • Create billing setup/email notification within eWire for clients requiring special handling.
              • Bookkeeping:
                • Transaction item processing exception:
                  • Returns
                  • Unposted items
                  • Posted exceptions
                  • Special handling items
                  • Perform end of day close out
                  • Chargebacks
                  • Earns early notifications for large incoming chargeback items
                  • General Ledger:
                    • Reconciliation of departmental accounts
                    • Review of balancing report to clear exception items
                    • Review of outstanding items in GLs reconciled by accounting to clear exceptions
                    • Report review:
                      • Reg D exceptions
                      • Account holds and appropriate documentation
                      • ATM transaction reports
                      • Invalid transfer accounts
                      • Mobile Wallet enablement reports and initiate email notification with client
                      • Remote capture review for transaction fraud
                      • Stop payments for accuracy against documentation processed as well as type of stop
                      • File maintenance to include monitoring employee account maintenance change
                      • Adjustments:
                        • Internal
                          • Interest recalculations
                          • IRA, CD, and HSA corrections
                          • Clearing House
                          • Federal Reserve
                          • ATM
                          • Miscellaneous:
                            • Duplicate check item review
                            • Print notices and CD interest checks for daily processing
                            • Order cash for bank offices via Fedline
                            • Daily review official checks (cashier's checks) for appropriate signer limits
                            • Process Deposit and Loan verifications
                            • Assist Compliance with subpoenas
                            • Dormant Account Processing:
                              • Daily dormant account review and letter generation
                              • Activate dormant accounts from proper authorization
                              • Business eBanking:
                                • ACH and check positive pay pre-scrub presentation to clients. Process items according to client instruction. Interface with Cash Management team.
                                • International:
                                  • Order foreign currency through correspondent bank
                                  • Process foreign checks/drafts through correspondent bank
                                  • Analysis:
                                    • Analyze address changes based on CIF maintenance for appropriateness.
                                    • Gather and analyze Deposit Operations monthly metrics
                                    • On quarterly basis send reconcilement to the state.
                                    • File annual state tax withholding report.
                                    • Complete other duties as assigned.ADDITIONAL RESPONSIBILITIES OR DETAILSESSENTIAL SKILLS, EDUCATION AND EXPERIENCE Deposit Operations Associate I
                                      • High School diploma or equivalent.
                                      • 0-2 years banking or similar experience.
                                      • Strong computer skills: proficient in Excel and knowledgeable in Word.
                                      • Good interpersonal skills which represent the Bank in a positive manner in dealing with clients and other team members.
                                      • Ability to effectively communicate with the professionalism that is identified with Southern First Bank.
                                      • Ability to adjust to change and willingness to be a team player.
                                      • Maintain regular consistent and professional attendance, punctuality and personal appearance.BENEFICIAL SKILLS, EDUCATION AND EXPERIENCE Deposit Operations Associate IIAdditional requirements:
                                        • 2-4 years banking or similar experience.
                                        • 2 year degree preferred but not required.
                                        • Subject matter expert within core position.
                                        • Moderately cross trained in a minimum of 1 area listed below.
                                          • All of Lockbox
                                          • Bookkeeping 4 of 8 subsections
                                          • All of Analysis
                                          • All of Debit Card
                                          • IRS/US Government Compliance 3 of 7 subsections
                                          • State Compliance
                                          • ACH
                                          • WiresDeposit Operations Associate IIIAdditional requirements:
                                            • 3+ years banking or similar experience.
                                            • 4 year degree preferred but not required.
                                            • Subject matter expert in core position (see black bullet points above).
                                            • Moderately cross trained in a minimum of 2 areas listed below (1 more in addition to Level II).
                                              • All of Lockbox
                                              • Bookkeeping 4 of 8 subsections
                                              • All of Analysis
                                              • All of Debit Card
                                              • IRS/US Government Compliance 3 of 7 subsections
                                              • State Compliance
                                              • ACH
                                              • Wires WORK CONDITIONS
                                                • This position must be able to sit for long periods of time as the position involves the majority of time spent at a computer.
                                                • This position requires little to no travel.

Keywords: Southern First Bank, Greenville , Deposit Operations Associate I, Accounting, Auditing , Greenville, South Carolina

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