Revenue Cycle Specialist
Company: Mcleod Centers for Wellbeing
Location: Charlotte
Posted on: February 21, 2026
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Job Description:
Job Description Job Description At McLeod Centers for Wellbeing,
our mission is to build a foundation of healing and hope based on
equity, education, and evidence-based practice for all communities.
A nonprofit founded in 1969 in Charlotte, North Carolina, we have
since grown to be one of the largest providers of comprehensive
substance use disorder treatment in western North Carolina. From
initial assessment to customized aftercare, McLeod Centers provides
compassionate, steadfast support for our patients’ journey to
recovery. We are looking for passionate people to join our team!
McLeod Centers for Wellbeing is currently searching for a Full-time
Revenue Cycle Specialist to work in a hybrid role for the Revenue
Cycle Management department at its headquarters in Charlotte, NC .
How will you help us achieve our mission? You will: Identify,
research, and resolve claim denials; initiate appeals and follow up
to secure payment. Analyze denial trends and root causes; recommend
and implement process improvements. Ensure compliance with payer,
state, and federal guidelines for behavioral health claims.
Collaborate with clinical and administrative teams to ensure
accurate documentation and coding. Verify patient insurance
eligibility and pre-authorizations; Submit clean claims, reconcile
payments, and address underpayments or payment discrepancies. Stay
current on payer requirements and behavioral health billing best
practices. Support patient account inquiries and provide billing
statements. Assist with insurance verification, collections, and AR
follow-up. Participate in staff training on denial prevention and
RCM workflows. What are the qualifications needed for this role?
Minimum High School diploma or equivalent required; associate’s
degree preferred Experience in behavioral health/SUD billing and
denial management preferred. Knowledge of insurance billing,
coding, and payer guidelines. CRCR Certification preferred. What we
offer you as an employee: Balanced Lifestyle: Enjoy a 37.5-hour
work week to support a better work/life balance. Comprehensive
Healthcare Coverage: Access medical, dental, and vision insurance,
along with Flexible Spending Account (FSA) and Health Savings
Account (HSA) options. Employer Paid Benefits: Benefit from 100%
employer-paid benefits including short and long-term disability,
group term life insurance, and an Employee Assistance Program.
Financial Security: Secure your future with a 401(k) plan, with
company matches up to 3% after 90 days of employment. Generous
Leave Policies: Enjoy paid time off, sick leave accrual, and
additional benefits such as bereavement, jury duty, and
parent-child educational leave. Holiday Benefits: Celebrate 9 paid
observed holidays and receive 1 floating holiday to use at your
convenience. You will also receive a paid day off during your
birthday month as our way of recognizing and celebrating you as a
valued member of our team. Student Loan Forgiveness: As an employee
for a non-profit organization, you qualify for Public Student Loan
Forgiveness (PSLF) to assist with your student loans. Research
indicates that women and underrepresented groups tend to apply for
jobs only when they believe they meet 100% of the qualifications.
At McLeod Centers, we encourage you to challenge this statistic and
apply. It's rare for anyone to meet every qualification. We look
forward to hearing from you!
Keywords: Mcleod Centers for Wellbeing, Greenville , Revenue Cycle Specialist, Accounting, Auditing , Charlotte, South Carolina
