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Customer Service/Call Center Representative

Location: Greenville
Posted on: November 19, 2020

Job Description:

• Receive a high volume of inbound calls with varying degrees of questions or concerns

• Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken

• Use computer system to track, gather information, and/or troubleshoot the items raised by the customer

• Achieve productivity standards and goals set by the company while maintaining high level of customer service

• Refer unresolved customer issues to designated call center department or supervisor for further investigation

Keywords: , Greenville , Customer Service/Call Center Representative, Administration, Clerical , Greenville, South Carolina

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