Credit Bureau Reporting Specialist-Remote

Company: Southern Management Corporation
Location: Greenville
Posted on: September 25, 2022

Job Description:

***This is a fully remote, US based position***Heights Finance is one of the largest, fastest growing providers of short-term loans and financial services in the United States and Canada. Our licensed, direct lending products and heightened customer service focus are at the core of what we offer.We have an upbeat, friendly and fast-paced environment. Our employees are excited to be a part of the CURO family, as evidenced by our low turnover rates and energized company culture. We've consistently grown well ahead of other short-term loan lenders and are primed for continued growth and enduring success.Come and work for a Fintech company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation!As a Credit Bureau Reporting Specialist you will serve as an expert in the technical aspects of credit bureau reporting to ensure compliance with Metro 2 file formats and required customer information submitted to the credit bureaus. You will participate in initiatives that impact credit bureau reporting and will collaborate with Technology, Operations and Compliance team members to ensure the requisite support for credit bureau reporting activities. + Research and write new procedures for adherence to specific policy requirements, as well as revise and modify existing procedures+ Organize, publish, and maintain documents in SharePoint (or similar document management systems) in such a way that information is easily accessible+ Perform regular assessments on the effectiveness of documents produced+ Investigate and respond accurately to credit disputes initiated by consumers+ Retain and catalog credit dispute documentation+ Cross-train as backup in all areas of Credit Bureau Relations+ Assist, implement or coordinate special projects and timetables.+ Handle company confidential data according to policy and guidelines+ 2 years of credit bureau disputes or related experience preferred+ Experience in various types of documentation such as procedures, manuals, job aids, forms, and reference guides. + Experience in payment processing and research preferred+ Excellent verbal and written communication skills+ Excellent organizational skills and attention to detail+ Excellent time management skills with a proven ability to meet deadlines+ Proven working knowledge of Metro 2 guidelines a plus+ Experience with e-OSCAR a plus+ Proficient in Microsoft Excel+ Proficient in Structured Query Language (SQL)+ CDIA FCRA Certification will be required within the first 3 months of hire dateCURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Cash Money, LendDirect, Heights Finance, First Phase, 1st Heritage Credit, and Revolve Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.#CUROLPPosting Title: Credit Bureau Reporting Specialist-Remote Requisition Number: 2022-5887 Branch: Southern Management Corporation External Company Name: Heights Finance Corporation External Company URL: https://www.heightsfinance.com/ Street: 101 North Main Street

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