Observability Engineer

Company: Collabera
Location: Charlotte
Posted on: May 16, 2025

Job Description:

Client - Financial Services

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Title - Observability Engineer (Lead)

Location - Charlotte, NC OR Dallas, TX OR Baltimore, MD OR Salt Lake City, UT (Hybrid)

Type - Contract to hire

DayToDay Responsbilities:

Identify gaps in logging, observability & measurement of performance of critical transactions. Help establish new instrumentation so we have more visibility to performance.
Review end-to-end performance of critical transactions to identify patterns & trends, identify bottlenecks & risks
Make recommendations to improve performance of critical transactions and optimize capacity. Collaborate with cross-functional teams to align on improvements, prioritize focus areas and implement.
Troubleshoot issues in production and lower environments to identify causes of the issues and brainstorm options to resolve
Develop and execute a comprehensive capacity plan for select technology services
Assist the organization in conducting load & performance testing on critical systems to identify potential bottlenecks
Develop and maintain documentation related to capacity planning and performance testing
Provide leadership to establish a performance and capacity management practice

Qualifications

Prior enterprise level experience
Proven ability to enable change and lead IT efforts
Bachelor's degree in Computer Science, Information Systems, Mathematics or a related field
10+ years of experience with multiple types of technology and various operating systems including cloud computing environments and virtualization technologies
5+ years experience writing code and using command line interfaces, including experience writing SQL statements and performing system administration functions
5+ years experience evaluating transactional performance and system capacity issues & limitations
Experience building instrumentation of logs, observability & monitoring to provide visibility of transaction performance and bottlenecks
Experience aggregating data and analyzing data to draw conclusions about performance risks & issues
Experience using a combination of monitoring tools and system logs to troubleshoot incidents, identify the cause and determine how to resolve.
Experience forecasting how much capacity is needed to accommodate potential future increases in traffic
Experience identifying improvement recommendations and implementing improvements to transactional performance and capacity challenges
Excellent communication skills and ability to summarize complex technical details into a story executives can understand
Ability to work collaboratively in a team environment
Ability to thrive in a fast-paced, dynamic environment

Keywords: Collabera, Greenville , Observability Engineer, Engineering , Charlotte, South Carolina