Benevis: Orthodontic Team Manager

Company: Benevis
Location: Greenville
Posted on: November 23, 2020

Job Description:

The Ortho Team Manager (OTM) is responsible for the day-to-day functions of the Ortho team, as well as the management of all non-licensed staff members. ESSENTIAL JOB FUNCTIONS Ensure the team delivers quality and compassionate dental care to every patient Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives Direct supervisor for assigned team Ability to professionally coach, develop, and deliver disciplinary actions as needed to manage performance Adhere to company guidelines as it relates to payroll and other human resource functions for assigned team Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards Achieves team performance targets Responsible for the operational readiness, appearance and presentation of the team / work space Responsible for spending time with patients seeking Orthodontic care and answer questions related to planned treatment and corresponding fees Responsible for ensuring the patients leave well informed, with all their questions answered about treatment and related insurance coverage, including patient Ensure the patients receive a great experience Serve as the financial and insurance benefit expert to obtain a high percentage of treatment acceptance from our patients. Specific responsibilities include: working with us you will section Presenting Orthodontic treatment plans and giving estimates of treatment costs in an effective manner Educating and discussing the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient Collections tracking and monitoring, and any required patient follow-up Explain, promoting, and adhering to company payment policies and procedures Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options Solicit referrals from patients post treatment while at the same time tracking satisfaction with work provided Other duties, as they would benefit the support of the Orthodontist

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