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Orthodontic Team Manager

Company: Benevis
Location: Greenville
Posted on: November 23, 2020

Job Description:

The Ortho Team Manager (OTM) is responsible for the day-to-day functions of the Ortho team, as well as the management of all non-licensed staff members.


Ensure the team delivers quality and compassionate dental care to every patient

Maintains adequate staffing levels by interviewing, screening and selecting applicants to meet patient schedule

Responsible for employee satisfaction and retention through practices that promote communications, rewards/recognition, teamwork, and administration of effective employee relations practices

Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives

Direct supervisor for assigned team

Ability to professionally coach, develop, and deliver disciplinary actions as needed to manage performance

Adhere to company guidelines as it relates to payroll and other human resource functions for assigned team

Responsible for holding staff to the highest integrity by adhering to all government regulations and company standards

Achieves team performance targets

Responsible for the operational readiness, appearance and presentation of the team / work space

Responsible for spending time with patients seeking Orthodontic care and answer questions related to planned treatment and corresponding fees

Responsible for ensuring the patients leave well informed, with all their questions answered about treatment and related insurance coverage, including patient

Ensure the patients receive a great experience

Serve as the financial and insurance benefit expert to obtain a high percentage of treatment acceptance from our patients.

Specific responsibilities include: working with us you will section

Presenting Orthodontic treatment plans and giving estimates of treatment costs in an effective manner

Educating and discussing the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient

Collections tracking and monitoring, and any required patient follow-up

Explain, promoting, and adhering to company payment policies and procedures

Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options

Solicit referrals from patients post treatment while at the same time tracking satisfaction with work provided

Other duties, as they would benefit the support of the Orthodontist

Management Experience

SC Dental Radiation Safety Certification Preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Benevis, Greenville , Orthodontic Team Manager, Executive , Greenville, South Carolina

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