Cloud Program Manager (Remote)

Company: TigerGraph
Location: Greenville
Posted on: June 24, 2022

Job Description:

TigerGraph is a platform for advanced analytics and machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning.

Fortune 500 Organizations And The Most Innovative Mid-size And Startup Companies Choose TigerGraph To Accelerate Their Analytics, AI, And Machine Learning

• Seven out of the top ten global banks use TigerGraph for real-time fraud detection.
• Over 50 million patients receive care path recommendations to assist them on their wellness journey.
• 300 million consumers receive personalized offers with recommendation engines powered by TigerGraph.
• TigerGraph reduces power outages by optimizing the energy infrastructure for 1 billion people.
  TigerGraph is leading the graph industry with its modern, graph database, analytics and ML platform and with its expansion is looking for someone to build and develop its Sales Operations team.
  
  Cloud Program Manager
  
  Reporting to the Director of Sales Operations, the Cloud Program Manager will enhance the current TigerGraph cloud program working with channel, cloud and sales managers to build a world-class program. The ideal candidate will have experience building a SaaS program and working with indirect and cloud partners. Specifically, the candidate will have experience working with Amazon Cloud AWS, Azure, and Google Cloud Platform marketplaces.
  
  Responsibilities
  
  • Provide primary support for all cloud marketplaces and the strategy for implementing new programs and processes. Be the Global owner/Admin for all cloud marketplace interfaces and drive best in class sales process across the organization. Operationalize Cloud Marketplace program including, reengineer processes, managing, training, and problem resolution.
  • Produce, maintain and communicate the roadmap for key Cloud developments and changes to sales systems, programs, and incentives
  • Be the key operational interface for TigerGraph cloud program worldwide including program management, platform administration and interface.
  • Be the trusted advisor for cloud specific transactions worldwide.
  • Ensure clear communication of status, risks, and changes to project milestones to a large population including senior business leaders within our global footprint.
  • Deliver the appropriate training for support teams, sales, and operations relating to new cloud programs, systems, and processes. Ensure no disruption to Sales during change implementation
  • Manage cross-functional cloud marketplace activities across multi-level groups within the organization, including engineering, product management, marketing, finance, sales, and operations
    Required Education And Experience
    
    • Bachelor's degree in Business or related field. Equivalent years of experience may be substituted for the degree requirement.
    • 4+ years of experience in cloud or SaaS programs and operations
      Qualifications
      
      • Previous experience working with cloud marketplaces is a plus
      • Self-starter, ability to deal with ambiguity and continuously drive results!
      • Advanced knowledge of Excel, Word, PowerPoint, and Visio required
      • Ability to think strategically examine and re-engineer operations and procedures

Keywords: TigerGraph, Greenville , Cloud Program Manager (Remote), Executive , Greenville, South Carolina