Company: Hilton Hotels
Posted on: July 28, 2022
ESSENTIAL JOB FUNCTIONS:
-Prospect for new business - Internet prospecting, cold calling and
contacting former clients to solicit new business and attends
industry events/programs as needed.
-Builds and maintains strong client relationships.
-Responds in a timely manner to incoming group/catering business
-Ensures that all business is booked within hotel parameters.
-Conducts hotel site inspections and client presentations both in
person and virtually.
-Create contracts and other related booking documentation as
required including but not limited to activity tracking. Manage and
maintain client account files.
-Detail events to include all food & beverage, set up and
audio-visual needs. Ask appropriate questions of the clients and
make suggestions to ensure the details meet the group and the
-Create group resumes and communicate client needs to all
departments of the hotel. Ensure hotel staff follows through on all
-Use negotiating skills and creative selling abilities to close on
business and negotiate contracts.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting
personality with an even disposition. Maintain a professional
appearance and manner at all times. Can communicate well with
guests. Must be willing to "pitch-in" and help co- workers with
their job duties and be a team player. Knowledge of a hotel
structure and how all departments interact. Ability to effectively
communicate with customers in a friendly and positive manner, in
order to solicit business, meet client needs and resolve
complaints. Ability to move throughout the hotel to conduct site
Knowledge of Hilton systems and Delphi.fdc programs a plus*
Associated topics: administrative, leader, management, manager,
principal, sales management, sales manager, shift lead, team lead,
Keywords: Hilton Hotels, Greenville , Sales Manager, Executive , Greenville, South Carolina
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