Director of Food and Beverage Outlets
Company: AC Hotel Greenville Downtown
Location: Greenville
Posted on: November 25, 2022
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Job Description:
Job Purpose
The beautiful new AC by Marriott Greenville Downtown is seeking a
Director of Food and Beverage Outlets. The purpose of the Director
of Outlets is to oversee the function of food and beverage outlets
in the hotel to ensure excellent customer service and maximize
revenue and profits to support overall hotel operations. As a
Director of Outlets, one is required to develop and implement
cost-saving and profit-enhancing measures; review, prepare, and
update forecasts as needed; and organize special events in the
hotel restaurant. The Director of Outlets has to communicate with
all departments to ensure that customer service needs and
expectations are fulfilled. Other responsibilities of the Director
of Outlets include interviewing, selecting, training, supervising,
counseling, and maintaining disciplined restaurant staff; and
working with the outlet managers to assure food and beverage
quality, service, and cleanliness. The Director of Outlets will
maintain Auro Hotels and AC brand standards in each outlet.
Essential Job Functions
-Maintain an organized and efficient Food & Beverage Department;
oversee operation of all food and beverage operations and
kitchens.
-Determine, communicate and monitor achievement standards and
standards of performance on a timely basis.
-Work in a fast paced and customer-service oriented environment;
perform duties under pressure and meet deadlines in a timely
manner.
-Be knowledgeable of computer terminal, POS Systems and Time and
Attendance
-Attend Banquet Event Order, Staff and Food & Beverage
Meetings.
-Handle accounting for all purchases and inventory.
-Analyze and monitor day-to-day operation reports, monthly and
yearly financial statements, labor costs.
-Perform Special projects as necessary for the General Manager
and/or Resource Center.
-Review the interviewing, hiring and training of Food & Beverage
Managers.
-Handle planning and execution of hotel sponsored events as
required.
-Help to market ideas and promotions (strategies) in the F&B
Department.
-Handle customers who are satisfied or dissatisfied with any
service provided in the F&B area.
-Oversee all formal or informal disciplinary action regarding any
F&B associate.
-Monitor F&B Computer POS systems; Assist in monitoring of
cashier procedures.
-Be accountable for beverage cost for outlets.
-Actively participate on the Executive Committee.
-Handle Manager on Duty Responsibilities as required.
-Handle scheduling of Outlet Managers and Supervisors.
-Maintain communication with the Executive Chef on developing and
creating menus, culinary organization and procedures. Associated
topics: front end, frontend, grocery store manager, kitchen
manager, manager, night manager, produce manager, restaurant
general manager, restaurant manager, store manager
Keywords: AC Hotel Greenville Downtown, Greenville , Director of Food and Beverage Outlets, Executive , Greenville, South Carolina
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