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Restaurant General Manager

Company: O-Ku LLC
Location: Greenville
Posted on: March 17, 2023

Job Description:

Founded in 2009 by Steve Palmer, The Indigo Road Hospitality Group (IRHG) is a collection of 15 concepts across 26 restaurants and 4 boutique hotels, with new openings planned across the country. Indigo Road strives to achieve Internal Hospitality and believes our success begins with you.

Coming 2023. O-Ku brings a high-end point of precision to sushi. The menu focuses on new seafood and classic Japanese dishes, as well as classic and avant-garde sushi and artistic cocktails.

At Indigo Road a Restaurant General Manager you will have 6+ years experience managing high-volume restaurants (300 - 600 covers) in an upscale food focused environment. Be passionate about food and engage the local community to procure the highest quality product to create unforgettable dishes and memorable experiences. Encourage staff development and promote a positive experience for staff and guests to achieve P&L goals. You'll look over all aspects of the concept including problem resolution and effective communication to get the job done. As an ambassador for Indigo Road you'll authentically embrace Internal Hospitality and strive to create memorable experiences for people through food.

A successful General Manager will partner with the Executive Chef, Director of Restaurant Operations and Director of Restaurant Finance to evaluate performance, profitability and experience. You'll be an influential leader who guides by example while also treating your team with respect.

Set the tone for guest experience by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
Oversee, maintain and manage food, drink and service quality and dining experience
Assess, implement and manage service standards by ensuring consistency across operational procedures
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
Create and carry out strategic business objectives that mitigate risk and maximize profit across; recruitment, finance, legal and restaurant operations (FOH/BOH)
Forecast financial trends to control labor, food and beverage cost
Partner with Executive Chef to ensure a positive and collaborative environment
Lead by example and set the tone for health, safety and cleanliness throughout the property

Your schedule may vary (days, nights, weekends, holiday's) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week - because we prioritize work/life balance.
Work Collaboratively : to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences
Practice Humility & Transparency : to support culture and an ethical environment where everyone feels safe, cared for and inspired
Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property
Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development
Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things
Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork
Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile
Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness
Competitive Pay + PTO : Competitive base + performance based bonus (paid out quarterly) + PTO after 90 days
Health Insurance : Medical, Dental, Vision, Telemed, Life, STD, LTD, LAP (Life Assistance Program)
Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both
Home Loan Program: A zero-interest housing loan program to help you purchase a home.
Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!
Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry
Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection
Maturity/Paternity Leave: 4 weeks PTO
6+ years of successful restaurant management experience in a high-volume and upscale food focused environment
Passionate about Internal Hospitality and embrace our core values
Strong problem resolution skills
Have exceptional organizational skills and a keen eye for detail
Effective communication skills and the ability to navigate important conversation
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.


Keywords: O-Ku LLC, Greenville , Restaurant General Manager, Executive , Greenville, South Carolina

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