GreenvilleSCRecruiter Since 2001
the smart solution for Greenville jobs

Workforce Management Specialist

Company: VirtualVocations
Location: Greenville
Posted on: September 15, 2023

Job Description:

A company is looking for a Workforce Management Specialist to join their team.
Key Responsibilities:

Forecast call volume demand and manage scheduling of staff
Monitor real-time contact centers and adjust staff accordingly
Train team members on workforce management policies and procedures

Required Qualifications:

Minimum of 3 years of workforce management experience
Experience with workforce management software (NICE IEX/CX) and Salesforce
Bachelor's degree in statistics, mathematics, computer science, finance, general business, or accounting recommended
Experience implementing new software/applications desired
Adaptable and thrives in a fast-paced, dynamic organization

Keywords: VirtualVocations, Greenville , Workforce Management Specialist, Executive , Greenville, South Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest South Carolina jobs by following @recnetSC on Twitter!

Greenville RSS job feeds