Merchant Technology Engineer Manager
Company: Disability Solutions
Location: Charlotte
Posted on: May 4, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:We are seeking for a IT
professional who has extensive experience in leading individuals
and teams. Bringing synergy between teams across various
geographical regions. Aligning individual and team goals to be in
line with corporate direction. As well as motivate and inspire
individuals to reach their true potential. Persistence in delivery,
decision making, thinking out of the box and having a client first
view. This role requires extensive experience in leading key
initiatives to either mitigate risk, enablement of new business
capabilities and\or client satisfaction and a leader who believes
in continuous evolution with changing environment to reach higher
goals.This job is responsible for building and leading a team to
deliver technology products and services that meet business
outcomes. Key responsibilities include developing a technology
strategy, ensuring technology solutions comply with applicable
standards, promoting design, engineering, and organizational
practices, and advocating and advancing modern, Agile solution
delivery practices. Job expectations may include coaching,
mentoring, providing feedback and hands on career development,
identifying emerging talent, fostering leadership skills, and
managing stakeholders.Responsibilities:
- Builds and manages teams by performing financial activities to
inform workforce strategy and hiring practices, setting and
tracking maturity and quality objectives, and training
employees/teams to address feedback and achieve quality and
performance objectives
- Facilitates performance and career development of
employees/teams through performance reviews, coaching, and creating
development plans that are needed to build competencies and
skills
- Manages solution delivery and application performance in
production (app health, resiliency, performance, security,
enterprise data management standards, audit exams and reviews),
ensuring all relevant risk, financial, and compliance policies are
met
- Manages relationships with business and technology partners and
leads and creates followership in Communities of Practice in the
organization
- Contributes to the technology strategy for their technical
domain
- Creates an inclusive and healthy working environment and helps
to resolve organizational impediments/blockers
- Ensures that execution is aligned with product strategy by
working with product management and other stakeholdersManagerial
Responsibilities:This position may also have responsibilities for
managing associates. At Bank of America, all managers at this level
demonstrate the following responsibilities, in addition to those
specific to the role, listed above.
- Diversity & Inclusion Champion: Models an inclusive environment
for employees and clients, aligned to company D&I goals.
- Manager of Process & Data: Demonstrates deep process knowledge,
operational excellence and innovation through a focus on
simplicity, data based decision making and continuous
improvement.
- Enterprise Advocate & Communicator: Communicates enterprise
decisions, purpose, and results, and connects to team strategy,
priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and
culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and
feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in
alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench
strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively
prioritizing, inspecting and appropriately delegating team
work.Required Qualifications:--- 10 years of experience in design
and engineering solutions for large business capabilities -
Expertise in Payment and Merchant Services capabilities.--- Expert
experience and knowledge in design and engineering of applications
hosted enterprise infrastructure--- Effective Communication -
Clear, Concise and the ability to articulate ideas--- Should be
able to lead and actively participate in conference calls with
technical and business users--- Experience in Application Lifecycle
Management Automation tools and integration using one or more of
the following tools: Ansible by Red Hat, Jenkins or XLR--- Working
knowledge/expertise with JIRA, NEXUS and ALM (Application Lifecycle
Management) --- Exposure and familiarity with software development
lifecycle methodologies (Agile)--- Candidate must be
self-motivated, independent, detail oriented, able to work with
little supervision and a responsible team-player--- Thorough
understanding of IT infrastructure and interdependencies--- Degree
in Computer Science, Electronics, Communication, Information
Technology or equivalent education--- Understanding/experience with
web application communication protocols - SOAP, HTTP, XML etc.---
Working knowledge of application setup, support, and
configurationDesired Qualifications:--- Experience being site
reliability engineer,--- Experience with multi-tier applications,
application monitoring & security tools--- Knowledge of web
technologies like HTML, CSS and JavaScript--- Familiarity with
distributed databases such as Oracle, SQL Server--- Exposure to
event-driven architectures and messaging systems like KafkaSkills:
- Influence
- Risk Management
- Solution Design
- Stakeholder Management
- Technical Strategy Development
- Analytical Thinking
- Application Development
- Collaboration
- Result Orientation
- Solution Delivery Process
- Agile Practices
- Architecture
- Automation
- Data Management
- DevOps PracticesShift:1st shift (United States of America)Hours
Per Week: 40
Keywords: Disability Solutions, Greenville , Merchant Technology Engineer Manager, Executive , Charlotte, South Carolina
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