Business Manager
Company: West Side Community Land Trust
Location: Charlotte
Posted on: May 7, 2024
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Job Description:
Job Description - Business Manager WHO WE ARE: The West Side
Community Land Trust (WSCLT), a 501(c) 3 non-profit organization,
has a mission of creating permanently affordable housing with
community-centered development in west Charlotte and beyond-
ultimately producing staying power for low income residents in the
face of rapid reinvestment and displacement. We were founded by
area residents and as a membership organization, we are governed by
an elected board with majority control given to those most
proximate to the challenges we are combating. PURPOSE OF ROLE:
WSCLT is seeking a full-time Business Manager to join our team in
Charlotte, North Carolina. The Business Manager will primarily be
responsible for supporting the executive director and coordinating
the organization's operational processes while ensuring
mission-aligned, efficient, and effective business continuity. The
Business Manager will collaborate with leadership team members,
manage volunteers, and complete other duties as assigned, and will
report directly to the executive director. PRIMARY
RESPONSIBILITIES: --- Executive/Administrative Support - works
closely with the executive director to coordinate all aspects of
WSCLT operations; organizes, prepares, and drafts correspondence on
behalf of the executive director; acts as a liaison between the
executive director and staff to ensure effective communication
between the leadership team, contract staff, and vendors; attends
internal/external meetings and takes minutes; conducts research for
special projects/events; coordinates all team meetings; assists
with correspondence and meeting scheduling for the executive
director, as needed. --- Office Management - ensures agency
operations are carried on in an appropriate, cost-effective way;
improve operational processes and best practices; manage vendors;
oversee WSCLT mail operations, including opening/sorting mail,
managing the WSCLT PO Box; establish/formalize SOP's and support
WSCLT with maintaining federal, state, and local legal compliance
standards; perform initial systems set-up for new employees,
independent contractors, interns, and volunteers; support the
leadership team with enforcing WSCLT policies, procedures, and
practices; answers the phone, connects callers with appropriate
team member, and responds to voicemails timely; maintains filing
system; format/distribute bi-weekly announcements/spotlight to the
board; and manages the purchase of essential office supplies and
inventory. --- Financial - works with WSCLT accountant to ensure
maintenance and compliance with appropriate internal controls and
financial processes, including but not limited to: credit cards,
invoices, annual audit, 990 fee for service contracts, bank
deposits, donor/member acknowledgement letters & packets, in-kind
donation tracking, IRS forms etc. and reviews/recommends
segregation of duties to maintain strong internal controls;
oversees financial/operational risk management, including securing
and updating insurance policies, financial manuals etc.; and
maintains any finance related software (i.e. donor management CRM,
QuickBooks etc.) for accuracy. --- Human Resources - manages HR,
vendors/broker, including payroll vendor and benefits broker, open
enrollment, personnel files, email lists and staff google accounts;
manage the collection of bi-weekly time sheets, present them for
approval, and process payroll upon approval; ensures employee
handbook is up-to-date; conducts reference checks, background
checks, employment verifications, and other HR-related tasks as
delegated by the executive director; supports the executive
director in analyzing program/operations workforce needs including
current market rates for staff. --- Misc Support - Updates
membership rosters, donor management software, and CRM platforms
for tracking, compliance, and impact measurement; regularly updates
internal/external engagement platforms, such as: organizational
calendar, webpage, social media accounts, web portals, and web
inquiry responses etc.; provides basic tech support and works with
tech consultant to craft/implement cybersecurity policies,
processes, and staff training to protect computer systems and
networks from information disclosure, theft of, or damage to WSCLT
hardware, software, or electronic data; supervise our team of
community volunteers, ranging from new to seasoned volunteers;
oversee the development of strategic volunteer engagement
programming including the development of an intake form, regular
updates to stakeholder database, and dispersing information about
volunteer opportunities; support staff in designing a training
curriculum for volunteers and board members to guide engagement in
alignment with the WSCLT culture/brand. QUALIFICATIONS --- The
ideal candidate is a high-level performer with exceptional
initiative; strong organizational skills; and the ability to
successfully work autonomously in a fast-paced environment with
people of diverse backgrounds --- Associate or Bachelor's degree +
3 or more years of relevant work experience in a nonprofit
environment --- Excellent interpersonal, verbal, and written
communication skills --- Proven track record of managing multiple
projects/priorities at a time --- Attention to detail, critical
thinking, and ability to meet deadlines while producing
high-quality results --- Ability to act with integrity,
professionalism, and confidentiality. --- Digitally literate with
high proficiency with Google Drive, MS Office Suite, Donor CRMs and
other related software COMPENSATION & BENEFITS: Starting salary of
$50,000. Compensation commensurate with experience. Exempt status.
WSCLT offers: health, dental, vision, and life insurance;
retirement; paid vacation; and other competitive benefits. To apply
send your resume and cover letter to info@westsideclt.org. The
email subject should be: "Business Manager Position_Your Name"
Keywords: West Side Community Land Trust, Greenville , Business Manager, Executive , Charlotte, South Carolina
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