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General Manager

Company: McKibbon Hospitality
Location: Greenville
Posted on: July 14, 2019

Job Description:

Residence Inn Greenville Spartanburg Airport 120 Milestone Way Greenvile, South Carolina, 29615 General Manager About McKibbon Hospitality From each thoughtful business partnership to the personal details of a guests experience, hospitality begins with us. Across 8 decades of service, weve developed, owned and managed nearly 100 hotels, partnering with the largest proprietors in the industry. We measure success by the quality of our work and the personal connections our people make along the way. Innovation is in our DNA, and were fueled by a guest-focused commitment to service. We guide every facet of hospitality development and management, from site selection, financing and construction to hotel renovations, openings and operations. Our legacy is built on a foundation of integrity, anchored in how we value our guests, treat our associates and partners, and give back to our communities. Every McKibbon associate receives on-the-job service, training, and development for career advancement. More often than not, that career advancement happens right here at McKibbon, where more than half of our leadership team members have been promoted from within. As we expand with new brands and as more markets develop every year, the opportunities for growth are endless. What Makes a McKibbon Hotel General Manager? As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. Reporting to the Regional Vice President of Operations, the General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. A Day in the Life: You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance. You will be responsible for assisting with the overall performance of the propertys operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor. You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture. You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company. You will inspect and oversee that safety and security standards are being maintained. You will support guest experience and satisfaction in all operations. You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved. You will act as the face of the property by being actively involved in the local community. Requirements: Associates/Bachelors Degree 3 years minimum experience as a hotel general manager Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired) The skills and experience to lead a team to consistently deliver exceptional guest service A proven track record of meeting budgets, understanding profit &loss statements, and cost controls Ideal Skills & Qualities: Excellent communication and problem-solving skills The ability to develop the leadership qualities of all staff Maintaining positive relationships with the management company, property owners, and clients Implementing McKibbon procedures as they relate to cost control and inventory management Ensuring that hotel policies and brand standards are consistently followed

Keywords: McKibbon Hospitality, Greenville , General Manager, Executive , Greenville, South Carolina

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