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Manager, RFS

Company: scansource
Location: Greenville
Posted on: October 12, 2019

Job Description:


The position is responsible for managing accounts receivable in a manner that increases the customer's purchasing power, optimizes the customer's cash flow and maximizes ScanSource, Inc. ("ScanSource") sales opportunities. The Reseller Financial Services ("RFS") Manager will be a key leader in hiring, developing and retaining talented employees to create a center of excellence for the underwriting and collection functions. The Manager will create a team that develops, recommends and implements best practices as it relates to the underwriting and collection functions. The individual will maintain strong internal controls and compliance with ScanSource's guidelines and procedures in addition to commercial credit laws. The individual will possess strong financial analysis skills and utilize their experience to drive productivity and results by implementing innovative solutions that benefit the customer and ScanSource. The successful person in this position must demonstrate effective leadership skills and the ability to coach and mentor eight to ten direct reports to drive performance in customer relationships and account management. This highly motivated individual must be able to implement change and have a positive impact on the team.

Essential Job Duties:

* Effectively manage a portfolio of customer accounts by building positive relationships with ScanSource customers and ScanSource's internal departments while keeping past dues percentage at acceptable levels.

* Provide direction, coaching and development to RFS team members through daily interaction on business issues to determine and implement appropriate account resolution with regard to underwriting, collections and/or recovery decisions while ensuring consistency and adherence to RFS and corporate guidelines and procedures.

* Analyze creditworthiness of customers to determine acceptable levels of risk.

* Underwrite and approve aggregate credit extension within approval authority and provide recommendations to the appropriate authority for underwritings beyond assigned approval authority level.

* Monitor and approve pending orders within predetermined time periods and underwriting authority and ensure that the orders comply with agreed terms of sale.

* Understand customers' financing needs and leverage resources available from ScanSource and third party financial vendors to augment underwriting in excess of the customer's approved trade credit limit.

* Work in partnership with sales, marketing, business development and operations to develop customer management strategies, resolve business matters and discuss customer account status.

* Ensure a high degree of accuracy, consistency, confidentiality and timeliness when analyzing financial statements, writing a financial review and completing RFS forms.

* Ensure compliance with guidelines and procedures in adherence to Sarbanes-Oxley requirements and work cooperatively to address and resolve any potential findings.

* Prepare periodic reports of accounts receivable performance and significant underwriting and/or past dues exposures.

* Forecast bad debt reserves that accurately reflect high-risk customers.

* Participate in the development of RFS financial tools, including but not limited to, areas involving financial analysis, benchmarking, alternative financing solutions, expanding customers' purchasing power, optimizing customers' cash flow and increasing the overall efficiency of the department.

* Compile and evaluate data for credit/financial benchmarking, credit/financial score and constant reporting.

* Manage and control ScanSource's operating expenses to conform to annual allocation (e.g., personnel cost, equipment purchases, travel expenses).

* Other duties and responsibilities as assigned.

Reporting Relationships:

* The Manager will report to the Director, Worldwide RFS Operations.



* Minimum of a Bachelor degree in accounting or finance and/or seven to ten years working experience within a credit and financial management discipline.

* Experience in credit, financial analysis, floor planning, leasing, negotiation, team development and management of professionals.

* An in-depth understanding of business management environment, financial statement analysis, accounting conventions and specifically industry financial standards and trends.

* Strong management, coaching and motivational skills.

* Excellent written and verbal communication skills and the ability to relate well to all levels of management.

* Strong problem solving, decision-making, and timely follow-up skills with demonstrated abilities to work well within defined time restraints and pressures situations.

* Organizational skills, time management skills, the highest qualities of leadership, professionalism and teamwork.

* Ability to eagerly adapt to change and assist the team in managing change.

* Strong project management skills and the ability to manage multiple priorities.

* Proficiency in computer software applications (e.g., Microsoft Office, Excel, Word) and the ability to learn enterprise resource planning applications (e.g., SAP).

* Comprehensive understanding in aspects of commercial law including negotiable instruments, bankruptcy law, legal procedures and the Uniform Commercial Code requirements.


* Financial underwriting and customer relationship experience in distribution environment and/or technology industry.

* Credit Business Associate (CBA), Credit Business Fellow (CBF), and/or Certified Credit Executive (CCE) certifications.

* Flooring planning and/or leasing experience.

Physical Requirements:

* Ability to sit at a computer terminal for long periods of time.

* Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for this position.

* Ability to travel 5% of the time.

* Ability to lift 10 pounds.

ScanSource, Inc. is an Equal Opportunity Employer


Keywords: scansource, Greenville , Manager, RFS, Executive , Greenville, South Carolina

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