Patient Care Coordinator - LPN

Company: AIS Healthcare
Location: Greenville
Posted on: November 16, 2021

Job Description:

This position is responsible for coordinating and performing all aspects of the patient care program. The Home Refill Coordinator works closely with Home Refill Director, Nursing Leadership and Chief Nursing Officer to ensure proper service and information is provided to all participants in the Home Refill program.EDUCATION AND EXPERIENCE:

• Associated degree required; Bachelor's degree in Healthcare Administration, Business Administration or related field preferred
  • LPN, EMS or Paramedic experience strongly encouraged
    • Minimum of one-year experience in a medical setting strongly preferred
      • Understanding of managed care organizations or insurance preferred
        • Medical terminology experience preferred
          • Proficient in the use of Microsoft applicationsESSENTIAL DUTIES AND RESPONSIBILITIES:
            • Performs the intake of patient referrals.
              • Manages patient flow from referral to nursing intervention.
                • Acts as the liaison with the Financial Services team to control processes on verification of referrals and established patients.
                  • Tracks field nurse documentation, ensuring timeliness and completeness.
                    • Responsible for system data entry and insuring accuracy, including, but not limited to patient demographics, documentation, validity of orders and quality audits.
                      • Reviews elements of the orders to insure all information need for scheduling, compounding and delivery are stated, if information is missing contacts the appropriate person in order to retrieve the information or get a new order.
                        • Provides customer service to referral sources.
                          • Coordinates and provides customer services to AIS field sales team and internal stake holders.
                            • Coordinates services between pharmacy and nursing departments.
                              • Maintains Home Refill dashboard.
                                • Provides support to field nursing team and management.
                                  • Coordinates supplies, documents and forms for field nursing team.
                                    • Ensures nursing documentation is received and are sent in to the AIS office after each nurse refills and distributes the nursing notes to appropriate internal team members.
                                      • Represents self in a professional and ethical manner at all times.
                                        • Complies with all applicable company policies and procedures.
                                          • Recognizes patients' rights and responsibilities and supports them in the performance of job duties; respects patient's rights to privacy and confidentiality.
                                            • Completes assigned paperwork/documents as directed in a timely manner.
                                              • Shares knowledge gained with other staff members and works as a team member.
                                                • Interacts with others in a positive, respectful, and considerate manner.
                                                  • Performs other job related duties as assigned.QUALIFICATION REQUIREMENTS:
                                                    • Independent judgement and discretion.
                                                      • Problem solving expertise.
                                                        • Excellent interpersonal skills.
                                                          • Ability to communicate effectively and professionally with coworkers, patients, physicians, providers, and referral sources.
                                                            • Ability to work in a team environment, while also delivering independent results.
                                                              • Demonstrate extreme attention to detail and accuracy.
                                                                • Ability to prioritize and meet deadlines.
                                                                  • Resourceful, flexible, and well organized.

Keywords: AIS Healthcare, Greenville , Patient Care Coordinator - LPN, Healthcare , Greenville, South Carolina