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Restaurant Manager

Company: Village Kitchen
Location: Greenville
Posted on: July 31, 2022

Job Description:

Job DescriptionVillage Kitchen, a new cafe and restaurant concept within the Hartness community, is actively searching for an energetic, customer-focused, and highly motivated Restaurant Manager to join our team.This is a full time, salaried position. Wage: $50-55K per year. Weekend availability is required. About Us:Hartness Living, the Greenville area's most exciting and architecturally stunning traditional neighborhood development, will be home to a new hospitality collection managed by Hay Creek Hotels. The Hartness community offers a full-service elevated café, Village Kitchen, which opened Spring of 2021. With something for everyone, from a latte and avocado toast to go, to a lady's lunch turned happy hour, Village Kitchen offers a southern, wood-fired inspired menu with the convenience of casual dine in or take-out three meal periods a day.Hotel Hartness will open Fall of 2022 with 73 luxury suites, meeting and event space, and world-class luxury spa. Guest rooms will be well appointed with a fresh and modern motif, offering several different suite configurations designed to appeal to a wide variety of audiences. The hotel will also include two levels of indoor and outdoor meeting and conference space options, featuring large ballroom that can host up to 300 guests. The hotel will also feature a luxurious spa designed and managed by WTS International. With six treatment rooms and a comprehensive menu of unique and creative treatments, the spa will truly be something never offered before in the Greenville area.Just a short walk from the main hotel will be the hotel's restaurant, Patterson, opening Fall 2022. With a wrap-around porch and floor to ceiling windows, diners will enjoy waterside dining next to the tranquil and serene pond setting. The heart of the restaurant will be an exposition kitchen that will prepare a variety of locally and regionally inspired menu items. Village Kitchen, Patterson, and catered events are all led by locally acclaimed Executive Chef, Tanner Marino. To learn more, visit us at www.hartnessliving.com/hotel-hartness/ & www.hartnessliving.com/village-kitchen/. Job Summary:

  • Responsible for management of food & beverage department operations and staff, reporting directly to the F&B Director.
  • Directly manage a segment of service staff to include; hiring, training, coaching, reviews, discipline, motivation, scheduling, and more.
  • Create and maintain relationships with clients and guests in our restaurant, bar, room service and banquet areas, with a strong passion to elevate one's dining experience. Act as a liaison between the F&B team and the guests to provide a truly wonderful and memorable experience.
  • Creating and maintaining an exceptional guest experience while motivating and training our staff that offers a 'Delight and Surprise' atmosphere. Leads the team to ensure outstanding internal and external customer service standards.
  • Assists F&B Director with entire Employment Process to include; creative recruitment, interviews, references, hiring, training & development of staff.
  • Manage positive Employee Relations Standards and enforce all SOP's that include; effective communication venues, coaching, counseling, evaluating, hiring & training of staff.
  • Work daily/nightly management shifts supervising all F&B operations while working the floor, greeting guests, touching tables, assisting in expediting, checking in with banquet staff, and stepping into all active roles to support your staff.
  • Work with F&B Director on budgets, scheduling, forecasting, inventory, expenses, promotions and systems and controls for all F&B departments.
  • Creates a fun, energetic and team oriented working environment for entire staff.
  • Supervises all; health, sanitation, safety and security, laws, policies and procedures in all F&B departments/hotel.
  • Maintain all Point of Sale (POS) systems to include; updating pricing, making adjustments, enter specials, maintain counts, use of time clock system, etc. About Hay Creek Hotels:Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.Hay Creek offers an extensive benefit and incentive package, including;
    • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
    • Competitive Salary/Wages
    • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
    • Standard Annual Performance/Salary Reviews
    • Merit and Cost of Living Adjustments
    • Complimentary Meals Daily
    • Free Parking
    • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
    • Discounts at specific property partners (NEIRA, Historic Hotels of America)
    • 50% Discount when Dining at any HCH Property
    • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
    • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
    • Supportive, open-door policy work environment
    • Work Culture that is fun, energetic and motivating
    • Employee Recognition Program - 'Delight and Surprise Dollars'
    • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

      • 2+ years of recent Restaurant Management Operations experience.
      • Be willing to become the 'face' of the Restaurant with our guests as well as in the local community
      • Able to expedite, greet and host guests, and act as a server as needed
      • Proficient in MS Office Suite with instinctive computer skills
      • Proven ability to control costs pursuant to the annual operating budget.
      • Must have excellent verbal and written communication skills.
      • Proven training, communication, leadership and financial management skills
      • Ability to multitask, adapt to change, think quickly and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
      • Must have flexibility with schedule to include evenings and weekends.
      • Ability to furnish appropriate state mandated certifications (TIPS, ServSafe, CPR, Allergy Awareness, etc.)

Keywords: Village Kitchen, Greenville , Restaurant Manager, Hospitality & Tourism , Greenville, South Carolina

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