Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment)
Company: Whole Foods Market
Posted on: August 2, 2022
Job DescriptionOrders, replenishes, and merchandises Specialty
products and participates in regional programs for purchasing and
promotions. Performs all functions related to breaking down
deliveries and merchandising new products and stocking shelves.
Assists Team Leader in organizing and developing promotional
displays and maintaining OTS standards. All Whole Foods Market
Retail jobs require ensuring a positive company image by providing
courteous, friendly, and efficient service to customers and Team
Members at all times. All positions must be performed in accordance
with team and store Standard Operating Procedures. Further, Team
Members must be prepared and able to perform the duties inherent in
other Team Member job descriptions. All positions must strive to
support WFM core values and goals, promote national, regional, and
store programs and initiatives, and ensure adherence to all
applicable health and safety regulations including Food Safety and
regulatory duties required in the department.Job
+ Purchases and replenishes Specialty items through proper buying
+ Ensures orders are timely and accurate to monitor inventory
+ Understands why WFM products are different from conventional
stores and explains differences to customers.
+ Achieves and exceeds assigned / established margin and sales
+ Creates effective merchandising displays.
+ Requests and ensures proper signage and pricing.
+ Participates in national, regional and store promotional
+ Samples department products to customers.
+ Oversees customer special order procedure.
+ Processes invoices and returns.
+ Maintains organized and safe back stock area.
+ Analyzes and controls product waste and spoilage.
+ Completes spoilage, sampling, temperature, and sweep worksheets
+ Arrives to work station on time, appropriately groomed, dressed
and ready to work; works all scheduled shifts and attends required
trainings and meetings.
+ Provides excellent customer service, addresses needs of customers
in a timely and effective manner and models suggestive selling
techniques; answers phones and pages promptly and courteously.
+ Maximizes sales potential through effective and proper procedures
for prepping, storing, rotating, stocking, and merchandising
+ Follows and complies, or ensures compliance, with established
procedures, including Weights and Measures, health and sanitation,
and safe work practices.
+ Maintains, or ensures maintenance of, a clean and sanitary w
orking and shopping environment; maintains equipment in accordance
with WFM cleanliness and safety standards.
+ Performs opening, mid, and closing duties as assigned; ensures
accuracy of signs and pricing.
+ Immediately reports safety hazards and violations.
+ Performs other duties as assigned by store, regional, or national
leadership. Performs other duties as assigned by store, regional,
or national leadership.
+ Extensive specialty knowledge, including production,
distribution, seasonal availability, advances and trends.
+ Familiarity and/or willingness to learn about products,
nutritional information and other areas of study.
+ Working knowledge and application of all specialty merchandising
+ Demonstrates a desire to grow with the Specialty team.
+ Ability to educate team on product knowledge and convey
+ Strong basic math skills.
+ Knowledge and ability to use computer programs such as Microsoft
Word, Excel, Outlook and ordering systems.
+ Strong to excellent communication skills and willingness to work
as part of a team.
+ Ability to deliver information in a clear and respectable manner
to fellow Team Members , customers , and vendors .
+ Ability to meet customer service expectations and standards in
all interactions with customers, vendors, and Team Members.
+ Ability to f ollow directions and procedures; effective time
management and organization skills.
+ Passion for natural foods and the mission of Whole Foods
+ Strong work ethic and a bility to work in a fast-paced
environment with a sense of urgency.
+ Understanding of and compliance with WFM quality goals
+ 12+ months retail experience
Physical Requirements / Working Conditions
+ Must be able to lift 5 0 pounds.
+ In an 8-hour work day: standing/walking 6-8 hours.
+ Hand use: single grasping, fine manipulation, pushing and
+ Work requires the following motions: bending, twisting, squatting
+ Exposure to FDA approved cleaning chemicals.
+ Exposure to temperatures: 90 degrees Fahrenheit.
+ Ability to work in a wet and cold environment .
+ Ability to work a flexible schedule including nights, weekends,
and holidays as needed .
+ Ability to use tools and equipment, including box cutters,
electric pallet jacks, and other heavy machinery .
+ Where applicable, TIPS (Training for Intervention Procedures by
Servers of Alcohol) course completion required and must be age 18
years of age or older to serve alcohol.
Note : The purpose of this document is to provide a general summary
of essential responsibilities for the position and is not meant as
an exhaustive list. This document does not reflect all job duties
or requirements for every position. Requirements build as one
progresses through the job levels, so any job duties required at a
lower level may be required at the higher level in addition to the
duties listed for that higher level. Duties, assignments, and other
responsibilities may differ for similar positions based on business
conditions, departmental or geographic location, and/or needs for
the particular position. An individual must demonstrate successful
performance in their current position before being considered for
promotion. In addition, in order to promote into a higher-level
position, a business need for the promotion must exist and the
candidate must be considered the most qualified person for the new
position. Completion of certain milestones such as obtaining an
advanced degree or certification, time in current position, or
developing skills to perform at the higher-level role do not
guarantee a promotion.
At Whole Foods Market, we provide a fair and equal employment
opportunity for all Team Members and candidates regardless of race,
color, religion, national origin, gender, pregnancy, sexual
orientation, gender identity/expression, age, marital status,
disability, or any other legally protected characteristic. Whole
Foods Market hires and promotes individuals solely based on
qualifications for the position to be filled and business
Keywords: Whole Foods Market, Greenville , Specialty Order Writer (Beer, Wine, Cheese & Chocolate Buyer / Inventory Replenishment), Hospitality & Tourism , Greenville, South Carolina
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