Bartender(Orb Lounge)-Hyatt Regency Greenville
Company: Hyatt Regency Greenville
Posted on: November 25, 2022
Essential Job Functions
-Learns guest's names and uses them to address them. Remembers
regular guests' favorite drinks.
-Inspect restaurant and stations before, during and after shift for
proper set-up, side work and cleanliness and perform assigned
duties with respect to set-up, side work and breakdown of
restaurant and stations. Maintain cleanliness and sanitation
procedures at all times.
-Maintains communication with Chef. Understands menu prior to
opening and is aware of changes during service. Understands timing
of various items. Personally conveys any special requests to Chef
-Be knowledgeable of all menu items, garnish, contents and
preparation methods of Restaurant and Bar. Be prepared to answer
any guest questions about the menu in a direct, concise way
-Accurately take food and beverage orders for Restaurant/Bar,
utilize suggestive selling techniques, input order into POS
computer system, promptly place orders with bartender and/or
kitchen, explain specific guest requests, compile order (including
proper garnishes, side orders and condiments), deliver and serve
order to guest, replenish beverages and clear table as guest
finishes drinks and/or meal.
-Regularly checks back with guest, anticipate guest needs and
promptly act to resolve any problems or guest complaints. Apprise
management of all guest complaints and operational problems, even
those that have been resolved.
-Serve food and beverages in accordance with established techniques
for quality service, appearance, temperature and portions; carry
trays containing food, beverages, coffee pots, pitchers of
beverages, service ware carefully through crowded areas.
-Responsible for profitable bar cost by accurate measurement of
product; Measure all drinks properly using a jigger. No free
-Promptly present check to guest. Understand and adhere to all
cash, credit, guest check and tip reporting procedures.
-Adhere to all regulations concerning the handling, storage and
service of alcoholic beverages.
-Answer telephone, and answer caller questions.
-Possess a strong knowledge of alcoholic beverages, service
standards and etiquette
-Possess knowledge of service ware and food and beverage equipment
used in the preparation of beverages and side dishes
-Controls operation of his/her station. Insures proper execution of
service between team members.
-Awareness of hotel functions, and special events.
-Help maintain the cleanliness of the restaurant/bar.
Keywords: Hyatt Regency Greenville, Greenville , Bartender(Orb Lounge)-Hyatt Regency Greenville, Hospitality & Tourism , Greenville, South Carolina
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