Breakfast Host/Hostess
Company: Residence Inn Greenville
Location: Greenville
Posted on: November 26, 2022
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Job Description:
Job Purpose
The beautiful Residence Inn/ SpringHill Suites Downtown Greenville
is seeking a Breakfast Attendant. The purpose of the Breakfast
Attendant is to prepare and serve food and/or beverage items in a
friendly, courteous and timely manner resulting in guest
satisfaction.
Essential Job Functions
-Ensure guest satisfaction through dining room cleanliness and
attention to guests' needs.
-Thoroughly and correctly sets up the assigned workstation prior to
opening and cleans the station at the end of shift according to
Auro and the Franchisors operational policies and standards to
ensure guest comfort and satisfaction.
-Completes all necessary side-work as per breakfast schedule.
-Knowledgeable about all food items, their garnish, contents, and
preparation methods.
-Answers guests' questions regarding such with confidence and
accuracy.
-Is aware of all daily food items and beverages.
-Greets guests promptly at the table.
-Check all food items before serving to ensure that appearance,
temperature, and portions are correct.
-Serve breakfast promptly according to service standards. Returns
as appropriate to ensure all of the guests' needs are being
met.
-Pre-busses and busses all tables as per brand standards and
prepares for future guests.
-Notifies the manager of all food and beverage supplies needed to
ensure the efficient operation of breakfast.
-Has working knowledge of property and all facilities to respond to
guest questions effectively.
-Possess a strong knowledge of service standards and etiquette.
-Learns guests' names and uses them to address them. Remembers
regular guests' favorite food items.
-Must be available for the early morning breakfast shift and
manager receptions in the evening, including weekends.
-Nothing in this job description restricts management's right to
assign or reassign duties, work hours, and/or responsibilities for
this job at any time.
Keywords: Residence Inn Greenville, Greenville , Breakfast Host/Hostess, Hospitality & Tourism , Greenville, South Carolina
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