Customer Service Specialist - Pay up to $25/hour!
Company: AppleOne
Location: Greenville
Posted on: March 14, 2023
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Job Description:
Customer Solutions Specialist
About You
---You have experience in sales development, customer success,
project collaboration. You---re comfortable presenting and speaking
to customers over video, phone or in person. You have experience
managing customer relationships to drive mutually valuable outcomes
for both the customer and the company.
---You know how to get results. You thrive under situations where
you have measurable outcomes that impact the growth of the Company
You---re no stranger to measurements like response times,
conversations per week, and expansion revenue generated.
---You are passionate about customers. You are driven by the
customer. Their outcomes are at the heart of everything you do. You
have experience building and maintaining relationships with
complex, multi-geographical customers.
---You---re good at self-managing your own schedule. You---ll have
to balance a full schedule of speaking with prospective customers,
reporting on findings, and thinking about how you can be more
effective with each customer. You---re great at managing your own
schedule with minimal supervision, and can proactively ask for help
where needed.
---You can transform ambiguity into clarity. At Palmetto, we
believe in systems and processes that let us scale our impact to be
larger than ourselves. In this role, you---ll uncover new pain
points and encounter situations of ambiguity that will need
problem-solving to find clarity. You enjoy/thrive under ambiguous
situations and see them as an opportunity to discover new insights
that can be transformed into processes for scale. This requires a
learner---s mindset.
Things You---ll Do
The required skills for this position will be a blend of 50%
technical understanding of print & production, and 50% relationship
development where you'll help customers realize the best possible
outcome from their projects.
---Work with inbound interest from prospects and customers to help
educate and help them purchase the right product
---Manage multiple customers and interests along their
buying/planning process: this will include things like estimates,
product & substrate ideas, time expectation projections.
---Be accountable for annual quantifiable growth targets in both
account penetration as well as account generation.
---Business Use Cases: Be able to share tips and tricks on how
other customers are finding success with Palmetto across their
teams, and what outcomes they---ve been able to deliver by using
our company.
---Manage customer---s buying process: How does an organization
implement Palmetto around their existing processes? How do we make
that frictionless and easy to adopt?
---Comfortable utilizing multiple software platforms to work
through the project development process. Print Smith is our primary
estimating, work flow, and process software. Daily efforts are
housed within Microsoft Office 365 as well we are fully immersed
into the Adobe Suite of software for press, process, design, and
production.
Compensation : Depending on Experience
Starting Rate is 18.00 --- 25.00 for a qualified individual with
future growth potential incentives program possibilities.
AppleOne is proud to be an Equal Opportunity Employer. We believe
in people, and we are committed to working with people of all
backgrounds and connecting them with clients and companies who
share our goals of diversity and inclusiveness. All qualified
applicants will receive consideration for employment without regard
to race, religion, ancestry, color, national origin, age, gender
identity or expression, genetic information, marital status,
medical condition, disability, protected veteran status, sex
(including pregnancy), sexual orientation, or any other
characteristic protected by applicable federal, state, or local
laws.
For temporary assignments lasting 13 weeks or longer, the Company
is pleased to offer major medical, dental, vision, 401k and any
statutory sick pay where required.
If you believe you need a reasonable accommodation due to a
disability or health condition in order to search for a job opening
or to apply for a position, please contact your staffing
representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations
as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Keywords: AppleOne, Greenville , Customer Service Specialist - Pay up to $25/hour!, Hospitality & Tourism , Greenville, South Carolina
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