Payroll Operations Employee Service Specialist
Company: Nesco Resource
Location: Greenville
Posted on: November 19, 2023
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Job Description:
POSITION OVERVIEW: The Payroll Operations and Employee Service
Specialist will be responsible for the day-to-day coordination and
execution of employee payroll tasks in partnership with the Managed
Services Provider. This includes processing and analyzing reports
according to established schedules maintaining all data required
for legal, tax or audit purposes according to established
department processes. Responsibilities also include handling
service inquiries from employees, managers, and business-unit
stakeholders to provide information and resolve issues. KEY
ACCOUNTABILITIES: Serve as a reliable and collaborative team
member, partnering with other payroll associates and functional
business partners to achieve desired results. Perform accurate and
timely entry of job, salary, and personal data that is not
interfaced from the HRIS system to the payroll system. Manage
workload and payroll processing deadlines with Managed Services
Provider to ensure payroll is accurate, complete, and timely in
compliance with internal control procedures and requirements.
Analyze and resolve data discrepancies between the HRIS and payroll
database systems Review, correct, and approve data inputs; Analyze
pre- and post-payroll audit reports to identify and correct errors.
Provide support to the garnishment process, partnering with managed
services where required. Comply with all audit requirements and
internal control standards for supporting documentation and
accuracy. Function as Subject Matter Expert regarding all aspects
of time, and payroll system functionality. Provide employee support
regarding personnel records, time input, and earnings, deductions,
and tax. Support HR Operational Services, Benefits, Compensation,
and Finance colleagues with all requests. Enter, follow-up, and
resolve tickets in the ServiceNow and ADP CRM tools. Ensure
Confidentiality, Data Privacy, Data Security and SOX requirements
are met at all times. Prepare and process off cycle payrolls to
ensure compliance with state regulations relating to final pay
Qualifications, Education AND Experience Requirements: Associate
degree or equivalent combination of work experience and education.
4-6years of multi-state payroll processing experience (5,000 EEs)
Experience processing payroll on ADP GlobalView, Ceridian Dayforce,
or SAP, preferred Certified Payroll Professional (CPP) or
Fundamental Payroll Certification (FPC) from the APA, preferred.
Additional Skills: Demonstrated understanding of the end-to-end
Payroll Processing Cycle (Input, Process, Output). Ability to
research, understand and apply intermediate federal, state and
local regulations to payroll, labor, and employment. Superior
analytical and organizational skills with a focus on synthesizing
information, using sound judgment, formulating conclusions and
articulating data in a way that is meaningful and valuable to
stakeholders and customers. Exceptional time management skills,
ability to prioritize and multitask; able to balance competing
priorities. Ability to work in team environment that is highly
customer service oriented. Able to manage workplace relationships
with various stakeholders; must be proactive in resolving issues
with employees, businesses and other departments. Ability to listen
to internal customers, gather information, and assess root cause of
issue; Able to accurately communicate resolution and maintain
relationship with employees and stakeholders. Flawless attention to
detail and exceptional data entry Strong Microsoft Office skills
with advanced Excel proficiency. Excellent Verbal and Written
Communication Skills. Must be comfortable and skilled at working
effectively in an interdependent team environment that is dynamic,
fast-paced, and deadline-driven. Integrity and trustworthiness
specific to confidentiality and privacy of employee information;
absolute confidentiality of all payroll records Travel may
occasionally be required; typically, less than 5% Nesco Resource
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state, or local
laws.
Keywords: Nesco Resource, Greenville , Payroll Operations Employee Service Specialist, Human Resources , Greenville, South Carolina
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