In-Store Field Service Professional
Company: The Home Depot
Location: Greenville
Posted on: July 29, 2022
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Job Description:
In-Store Field Service Professional 963335367 Greenville, South
Carolina, US, 29616 MUST LIVE WITHIN 20 MILES MACON, GA Position
Purpose: Field Service Professional - As a Field Service
Professional you will maintain a variety of light industrial
equipment found in retail locations and manufacturing facilities,
such as paint shakers, carpet carousels, checkout stand, blind
cutting machines, shopping carts, and lifts. You must be a
self-starter, eager to "hit the road" and derive great satisfaction
in getting customer's equipment up and running. Generally, provide
maintenance and repairs in various locations within a 1.5-hour
radius of your home. The hours for this position are based on
customers maintenance needs and will vary. Major Tasks,
Responsibilities & Key Accountabilities: 30% - Be customer-focused,
strive to delight the customer. Be available and accessible by
phone and computer daily as required. Explain each service and
repair performed to customers 30% - Maintain, trouble-shoot and
service light industrial equipment both mechanically and
electrically. Troubleshoot, adapt, and resolve/repair all issues to
keep equipment functioning properly. Test each system after
service/repair is complete to ensure the system is functioning
properly. Perform proper inspection of customer system to prevent
future issues. Read mechanical, hydraulic, pneumatic, and
electrical schematics as required 20% - Provide daily reports and
communicate regularly with store managers, District Managers and
home office personnel. Provide detailed and clear service reports,
turning them in daily. Make phone calls and processing paperwork in
accordance with CPES policies and procedures 10% - Use computer
applications for word processing, modify excel spreadsheets,
inventory control and reporting 10% - Use sound judgment to deal
with and eliminate safety related issues Nature and Scope: This
position reports to the REGIONAL SVCS EQUIPTMENT MGR This position
has no direct reports Environmental Job Requirements: Environment:
1. Located in a comfortable indoor area. Any unpleasant conditions
would be infrequent and not objectionable. Travel: Typically
requires overnight travel less than 10% of the time. Additional
Environmental Job Requirements: Standard Minimum Qualifications:
Must be eighteen years of age or older. Must be legally permitted
to work in the United States. Additional Minimum Qualifications:
Must have reliable transportation and valid Driver's License with
proof of insurance and good driving record - Versatile equipment
maintenance repair skill set - PLC and Welding experience - Light
welding beneficial - Ability to adhere to OSHA regulations
including, but not limited to fall protection, lock-out tag-out
procedures - 1-3 years wrench in hand experience (mechanical,
engineering, electrical, copiers, or cable installation (Experience
limited to only computer/IT repair and installation is not
generally a fit for this role.) - Must be able to read mechanical,
hydraulic, pneumatic and electrical schematics as required -
Ability to sit, stand and drive for extended periods of time. Lift
80 lbs. Climb 15 ft. - Must reside within 15-20 miles of the target
city - Must have standard tools used in the craft, a computer and
scanner with high-speed internet access - Be a self-starter,
driving customer satisfaction with a passion for equipment
maintenance Education Required: The knowledge, skills and abilities
typically acquired through the completion of a high school diploma
and/or GED. Years of Relevant Work Experience: 2 years
Certifications & Licenses: Physical Requirements: Requires
intermittent periods during which continuous physical exertion is
required, such as walking, standing, stooping, climbing, lifting
material or equipment, some of which may be heavy or awkward.
Additional Qualifications: Preferred Qualifications: Knowledge,
Skills, Abilities and Competencies: Action Oriented: Taking on new
opportunities and tough challenges with a sense of urgency, high
energy, and enthusiasm Builds Networks: Effectively building formal
and informal relationship networks inside and outside of the
organization Collaborates: Building partnerships and working
collaboratively with others to meet shared objectives Decision
Quality: Making good and timely decisions that keep the
organization moving forward Pay Rate: -
https://dsp.prng.co/mgqwaEb
Keywords: The Home Depot, Greenville , In-Store Field Service Professional, IT / Software / Systems , Greenville, South Carolina
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