Director - Risk and Information Security

Location: Charlotte
Posted on: June 23, 2025

Job Description:

The Global Risk & Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities. GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) organization is responsible for independent risk management processes over Information Technology, Information Security, and Resiliency risks at American Express. CTRRO is led by the Head of CTRRO & Vendor Risk Oversight. CTRRO is hiring a new Director who will support and provide 2nd line oversight for Information Security and Technology Risk Policies and Frameworks across American Express. The Director will provide reporting to technology risk committees and other forums. The Director will lead a team of direct reports responsible for executing their assigned oversight processes and programs. Responsibilities : • Support oversight of second line technology policies, standards, and procedures over cybersecurity and technology risks • Support committee governance and reporting while working with first line and second line stakeholders on content, accuracy, and timeliness • Support second line reporting, including quarterly memo and board reporting • Lead assigned reviews of first line control effectiveness over information security processes. • Consulting with technology oversight teams over processes to ensure first line adherence to second line policies and standards • Partner with technology oversight teams on risk appetite maintenance and reporting and execution of new governance and policies • Lead and nurture a global team of direct reports and maintain performance management • Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization • Understand and keep pace with global regulatory expectations and trends for technology risk governance at large banks Minimum Qualifications: • 8 years of risk management experience in cybersecurity or technology across one or more lines of defense • Bachelor’s degree in business or technology or equivalent • Experience leading and delivering positive outcomes for a global team • Strong written and verbal communication skills Preferred Qualifications: • Second-line risk management experience within a large financial services organization • A cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, CISA, etc.) Salary Range: $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: • Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities

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