PARKING ENFORCEMENT OFFICER
Company: City of Greenville
Posted on: October 15, 2020
PARKING ENFORCEMENT OFFICER - 0720 Salary $32,177.60 -
$46,654.40 Annually Location 516 Rutherford Street - Greenville, SC
Job Type Full Time Department PUBLIC WORKS Job Number 00458
Division PARKING SERVICES Closing 10/23/2020 11:59 PM Eastern Job
Description Brief Description of the Job
Enforces and maintains parking rules and regulations, provides
traffic control, and assists motorists and citizens. Enforces City
parking ordinances by chalking each car on the street, documenting
time, issuing tickets, and providing documentation of all
violations. When necessary, responds to subpoenas and testifies in
court on violations. Responsible for maintaining vehicles in good
running and cosmetic condition. Assists in traffic control by
providing motorist direction as necessary. Assists stranded
motorists by helping notify emergency personnel of disabled
vehicles. Communicates with citizens, in person as needed, to
determine the nature of their issue or complaint and routes them to
the appropriate employee or department. Distributes information to
visitors, including maps, brochures and general information. Job
Duties Essential Functions
Enforce City of Greenville Parking Ordinances (70%): Traverse
assigned zones by vehicle (on foot when necessary) to monitor
parking and identify violations. Input data for all parked vehicles
into a mobile phone based enforcement application. Input tags of
vehicles in timed parking spaces to monitor parked time duration
and accurately calculate elapsed time. Issue citations for vehicles
in violation of parking ordinances. Cover additional zones during
personnel shortages or absences. Use enforcement zone maps and
block numbers daily to navigate and document incidences and
violations. Report software issues beyond troubleshooting to
supervisor immediately for resolution.
Report Miscellaneous Violations & Emergency Situations and Provide
Emergency Support (10%): Patrol zones and report any other vehicle,
road, navigation, or parking related items to include graffiti and
abandoned vehicles requiring attention to appropriate authority.
Notify Greenville Cares and supervisors on items needing attention
throughout the day. Visually scan each vehicle for animals,
children or otherwise distressed persons and contact emergency
personnel or animal control. Pick up trash and be alert for grease,
oil, or other spills that may create a hazard.
Provide Customer Service (10%): Demonstrate an ambassador approach
while interacting with citizens. Assist citizens with parking
issues and make recommendations for alternative parking. Provide
directions to area locations and regional destinations. Assist
citizens with doors, packages, photographs, emergency telephone
calls, and lost vehicles. Hand out maps and pamphlets. Maintain
visibility to public and be readily accessible for general
questions. During tense situations, work to deescalate the issue
and notify supervisor as necessary to address customer
Immobilize Vehicles Requiring Boot (5%): Utilize software to
identify vehicles with outstanding boot orders. Contact
Administrative Office for verification once vehicles requiring a
boot are identified. Apply boot and complete corresponding
paperwork. Print secondary ticket and photograph boot violation.
Once complete, notify Administrative Office again to confirm
application. Remove boots as appropriate once the Administrative
office confirms that boot removal is required.
Identify Accessible Parking Violations (5%): Visually inspect
vehicles parked in designated spaces for persons with disabilities
for valid parking credentials. Issue warnings or citations for
vehicles in violation. Photograph vehicle in violation along with
corresponding signage and maintain, store, and print photographs as
necessary for court. Appear on scheduled court date and testify in
open court before magistrate.
Perform other duties as assigned.
Qualifications Job Requirements
Formal Education: High school diploma or equivalent.
Experience: One year up to and including two years of experience in
parking enforcement, law enforcement, customer service, or related
field is required.
Driver`s License Required: Class D South Carolina license.
Knowledge, Skills, and Abilities
Knowledge: Work requires a comprehensive practical knowledge of a
technical field with use of analytical judgment and
decision-making. Must be able to exercise independent thinking and
the ability to conceptualize and develop new or improved
procedures, techniques or ideas appropriate to the work
environment. Work product primarily affects unit processes.
Reading: Intermediate Level: Ability to read papers, periodicals,
journals, manuals, and policies.
Math: Intermediate Level: Ability to deal with a system of real
numbers; and practical application of fractions, percentages,
ratios/proportions and measurement.
Writing: Intermediate Level: Ability to write reports, prepare
business letters, summaries, meeting minutes, and emails using
proper format, punctuation, spelling, and grammar, using all parts
Machines, Tools, Equipment, and Work Aids: Motor vehicle, tickets,
envelopes, handheld communication devices, booting equipment, and
maps. Smartphone with enforcement app, printer, desktop computer,
and copy machine.
Primary Work Location: Vehicle and outdoors.
Environmental/Health and Safety Factors: Frequent exposure to
unpleasant environmental conditions and/or hazards. Majority of
work performed outside or with exposure to risk. Daily exposure to
physical hazards. Weekly exposure to respiratory hazards. Monthly
exposure to noise and vibration. Seasonal exposure to extreme
temperature and wetness and/or humidity. Frequent exposure to
Protective Equipment Required: Traffic vest and safety glasses.
Continuously requires fine dexterity, carrying, vision, foot
controls, hearing, and twisting. Frequently requires standing,
walking, sitting, reaching, handling, and talking. Occasionally
requires lifting, pushing/pulling, and bending. Medium strength
demands include exerting 10-25 pounds frequently or up to 10 pounds
Frequently requires time pressures, performing multiple tasks
simultaneously, working closely with others as part of a team,
tedious or exacting work, and noisy/distracting environment.
Occasionally requires frequent change of tasks.
Keywords: City of Greenville, Greenville , PARKING ENFORCEMENT OFFICER, Other , Greenville, South Carolina
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