Residential Retention Specialist

Company: VineBrook Homes
Location: Greenville
Posted on: January 9, 2021

Job Description:

Residential Retention SpecialistVineBrook Homes is an internally managed Midwest/Heartland-based real estate investment company, focused on acquiring, renovating, leasing and operating single-family homes as rental properties. An early investor and developer of the Single-Family Rental home (SFR) asset class, we commenced operations in late 2007. Our proven, yield-focused investment strategy targets a unique opportunity building a portfolio of "Optimal House" assets in key Midwest markets. We own or manage over 8,000 Single Family Rental Homes throughout the Midwest. Additionally, VineBrook Homes is currently undergoing the next major expansion of its strategy, expecting to drive toward 10,000-15,000+ Homes.Summary/ObjectiveVineBrook Homes is currently seeking a customer service-sales oriented individual to join our team. The Retention Specialist is responsible for developing and enhancing relationships within our community, focused on renewing leases and driving rent growth.The ideal candidate will have proven experience working with prospects or residents in a residential property management setting. Responsibilities may include implementing and executing monthly renewal goals, conducting market surveys, conducting inspections of current resident homes, and participating and helping with resident activities or community events.Competencies

• Experience or familiarity with residential property management and/or leasing
• Must be organized and possess the ability to manage time and schedules
• Must be motivated, have an outgoing personality and possess excellent communication skills and phone etiquette to deliver concise and consistent information to residents
• Must be a problem solver, and work to present resolutions to the property managerEducation and Experience
  • High School diploma required
  • Prior residential property management and/or leasing experience requiredAdditional Requirements
    • Valid driver's license.
    • Pass a Motor Vehicle, Drug Screen, Credit, and Criminal Background CheckAdditional Information/BenefitsWe offer industry competitive wages and benefits. Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. Each employee must pass a national background check and full panel drug screening.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Additional Information/BenefitsWe recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience iscloseto what you see listed here,please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, weencourage people from all backgrounds to applyto our positions. Please let us know if you require accommodations during the interview process.We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Work Place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.

Keywords: VineBrook Homes, Greenville , Residential Retention Specialist, Other , Greenville, South Carolina