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Workspace / Systems Engineer- onsite

Company: Datasoft Technologies, Inc.
Location: Greenville
Posted on: February 24, 2021

Job Description:

Workspace / Systems Engineer About the Job

  • Duration: Long term renewable contract
  • Location: Greer, SC
  • Pay rate: Hourly (Depending on experience)
  • Job ID: 3539 This is a Full-Time W2 position, no subcontracting or C2C. Overview This position is going to be within the Workspace engineering team, but it's going to have an O365 focus. Not looking for: help desk tier 1 or 2 experience This is a Microsoft Shop working on Workspace Solutions, including Software, Hardware and Infrastructure services. This is not a user help desk position, but an engineer level position that requires independent decision making to work on enterprise-level infrastructure, software, hardware and automation solutions and projects. Responsibilities
    • Leads the planning, implementation and maintenance of Network and Workspace Systems that performs to defined business expectations.
    • Ensures equipment availability (planning, lifecycle upgrades) by steering operational processes surrounding IT End Devices.
    • Works closely within the global network of Workspace Systems and ensure that standards, operations, processes and procedures are aligned and follows the directions of the function Workspace Solutions.
    • Provides support of worldwide service transitions (change management).
    • Coordinates the IT standardization of legal entities or locations as required.
    • Directs the facilitation of equipment ordering in local SRM (incl. standard end devices).
    • Organizes the physical access management for providers in relevant IT applications.
    • Provides event, access, incident and problem management as well service request fulfillment for non-standard solutions.
    • Utilizes technical and process skills to ensure delivery and complete customer satisfaction.
    • Provides and maintains documentation in PRIMA (IT System) of all installed devices for Workspace Systems in the Americas.
    • Recommends and facilitates quality improvement efforts. Maintains current knowledge of future innovations, technical trends and applies this to direct future changes. Aligns knowledge of the solutions available to best practices for the business processes.
    • Develops project plans, administers the change control process and ensures that tasks are completed on time and within budget. Qualifications
      • BS/BA degree in Business, IT or a related discipline or the equivalent of 4+ years of experience in Information Technology.
      • Serves as the Office 365 operational and support engineer with responsibility for coordinating the planning and implementation of Microsoft 365 workloads and applications such as OneDrive, Teams, & SharePoint.
      • Creates solutions for Microsoft 365 Products for client Group worldwide.
      • Most important experiences: providing 3rd level troubleshooting, office 365 governance, security and compliance, and problem resolution / independent problems solving, solutions architecting for the O365 product platform
      • This person will work with production end devices, hardware (laptops, towers, printers, scanners), Active Directory and 365. They are responsible for local testing of hardware and rollouts
      • 5+ years of technical experience in Information Technology to include experience with computer infrastructure in the areas of software, hardware and related processes in an operational production environment.
      • Windows and Android experience
      • PowerShell and batching experience5+ years of working knowledge of PC desktop tools (MS Windows and Office skills).
      • Nice to haves: wireless experience
      • 3+ years of knowledge of database systems from a workplace operations perspective. About our Company DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
        • Paid Holidays/Paid Time Off (PTO)
        • Medical/Dental Insurance
        • Vision Insurance
        • Short Term/Long Term Disability
        • Life Insurance
        • 401 (K)
          • - provided by Dice

Keywords: Datasoft Technologies, Inc., Greenville , Workspace / Systems Engineer- onsite, Other , Greenville, South Carolina

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