Reports Specialist

Company: Majorel USA Inc
Location: Greenville
Posted on: April 3, 2021

Job Description:

Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Todays rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and its the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too. Position Summary: Develops and runs reports from various data sources including but not limited to Excel, Powerpoint, Access. Overall Responsibilities: Maintain existing reporting database tools through current knowledge of programs and tools and processing report requests Provide requested reports with the required data elements for team and other departments as needed Develop new reporting applications to meet business demands Development of internal reporting to measure operational performance at business and agent level (scorecards, dashboard) Complete meeting minutes and other documentation as required. Maintain knowledge of functional area and company policies and procedures Adapt to changing requirements in business need and anticipate needed input and assistance by maintaining understanding of changing management objectives Knowledge, understanding, and compliance with applicable Federal and local laws and regulations relating to job duties Job Requirements: Bachelors degree preferred 2 years experience in related field is required Excellent personal computer skills including Microsoft Office Understanding of MS Excel and advanced logical formulae, including data check, logical statements, and mathematical calculations Exhibit strong attention to detail Ability to exercise independent judgment discretion Excellent interpersonal, written, and oral communication skills Physical Demands & Work Environment: While performing the duties of this job the employee requires mobility, the ability to distinguish letters, numbers and symbols as well as hand/eye coordination. The employee regularly sits for long periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee regularly uses office equipment such as multi-line telephone systems, fax machine, copy machine, calculator. Employee will regularly use a computer for extended periods of time. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All of the above job duties may be changed/modified/deleted at any time by the Company; any other job duties may be assigned as needed.

Keywords: Majorel USA Inc, Greenville , Reports Specialist, Other , Greenville, South Carolina