Reports Specialist
Company: Majorel USA Inc
Location: Greenville
Posted on: April 3, 2021
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Job Description:
Company Summary: Majorel supports clients all over the world to
successfully shape their customer relationships. More than 48,000
employees in 28 countries design and implement customized solutions
for this purpose. We create amazing customer experiences that
people value and we are proud of. By combining talent, data, and
technology, we deliver real impact for our partners. Todays rapidly
changing world is sometimes challenging for service delivery; But
with our spirit of true entrepreneurship, adaptability and our
drive to go further, we view it as an opportunity to innovate by
getting the best from people and technology. We constantly strive
for the best. We know that doing so is pursuing a moving target. It
takes full commitment to go the extra mile. Mutual respect and
trust is the hallmark of every successful business, and its the
same at Majorel. We know that challenges are met and ambitions
achieved through teamwork: not only amongst our colleagues, but in
partnership with our clients too. Position Summary: Develops and
runs reports from various data sources including but not limited to
Excel, Powerpoint, Access. Overall Responsibilities: Maintain
existing reporting database tools through current knowledge of
programs and tools and processing report requests Provide requested
reports with the required data elements for team and other
departments as needed Develop new reporting applications to meet
business demands Development of internal reporting to measure
operational performance at business and agent level (scorecards,
dashboard) Complete meeting minutes and other documentation as
required. Maintain knowledge of functional area and company
policies and procedures Adapt to changing requirements in business
need and anticipate needed input and assistance by maintaining
understanding of changing management objectives Knowledge,
understanding, and compliance with applicable Federal and local
laws and regulations relating to job duties Job Requirements:
Bachelors degree preferred 2 years experience in related field is
required Excellent personal computer skills including Microsoft
Office Understanding of MS Excel and advanced logical formulae,
including data check, logical statements, and mathematical
calculations Exhibit strong attention to detail Ability to exercise
independent judgment discretion Excellent interpersonal, written,
and oral communication skills Physical Demands & Work Environment:
While performing the duties of this job the employee requires
mobility, the ability to distinguish letters, numbers and symbols
as well as hand/eye coordination. The employee regularly sits for
long periods of time. The employee is occasionally required to
stand, walk, and reach with hands and arms. The employee regularly
uses office equipment such as multi-line telephone systems, fax
machine, copy machine, calculator. Employee will regularly use a
computer for extended periods of time. The employee must
occasionally lift and/or move up to 10 pounds. The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. All of the
above job duties may be changed/modified/deleted at any time by the
Company; any other job duties may be assigned as needed.
Keywords: Majorel USA Inc, Greenville , Reports Specialist, Other , Greenville, South Carolina
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