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Consultant

Company: Alera Group, Inc.
Location: Greenville
Posted on: May 3, 2021

Job Description:

Forum logo

Forum, an Alera Group Company is seeking a candidate for an Technology Implementtion Consultanton theirEmployee Benefitsteam.

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?

If that is what youre looking for, this is your chance to be part of an amazing organization!

At Forum, we pride ourselves on a job well done, going the extra mile and valuing our expertise and efficiency. If you are looking for a career that allows you to work independently, yet learn, grow, and be challenged as part of the Forum team, then youve come to the right place. Forum is always looking for motivated, talented people to help us succeed!

As theTechnology Implementtion Consultant,you would primarily function behind the scenes supporting the Forum team while still holding an important part of service client relationship. Your position would work independently yet collaborate with internal staff and external persons frequently, to ensure efficient handling of administrative processes for Forum clients. Problem solving and attention to detail are crucial parts of maintaining accuracy and efficiency within the position.


  • Process employee enrollment changes (adds/terms/changes) in various carrier websites and benefit administration systems
  • Apply logic to identify discrepancies within data or processes
  • Work directly with insurance carriers to review and resolve enrollment issues or errors
  • Partner with Director of Technology to establish electronic carrier feeds between carriers and benefit administration systems
  • Review and analyze incoming carrier feed error reports, and handle responses or corrections needed
  • Conduct billing reconciliations on client accounts
  • Data entry into benefit administration systems, as well as carrier or third-party administrator sites
  • Assist with open enrollment process, working with internal staff, along with carriers
  • Maintain ongoing skills and knowledge needed to understand and oversee changes within carrier and third-party systems

  • High school diploma or equivalent education;Bachelors Degree helpful, but not required.
  • Minimum two (2) years of administrative/customer service experience required.
  • Proficient in learning and operating within various computer programs and systems; experience with Employee Navigator and/or iSolved systems is highly beneficial.
  • Basic knowledge of employee benefit programs is preferred.
  • Experienced in Microsoft Office Suite, specifically Outlook and proficiency in Excel.

Keywords: Alera Group, Inc., Greenville , Consultant, Other , Greenville, South Carolina

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