Specific information related to the position is outlined below.
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Regular or Temporary:
Language Fluency: English (Required)
1st shift (United States of America)
Please review the following job description:
Process claims for Flexible Spending Account, Health
Reimbursement Arrangements, Transportation Spending Accounts and
Health Saving Account (HSA) Plan Participants. Determine coverage
and pay out based on IRS guidelines. Educate plan participants
verbally and via written correspondence on client's plan specifics.
Research and resolve issues as it relates to the benefit.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not
mentioned below. Specific activities may change from time to
Accurate and timely entry of claims into recordkeeping
At time of claim entry a determination of the eligibility of the
submitted claim is made based on Internal Revenue Service (IRS)
regulations and client's plan document.
Primary customer service representative educating caller on plan
Demonstrate proficiency using online tools assisting plan
participant in utilizing Employee Benefits onlinse communication
Research and resolve issues as it relates to the benefits.
- Keep abreast of industry related items as it pertains to
(Health Insurance Portability and Accountability Act (HIPAA)),
Section 125, 132 and HSAs).
Required Skills and Competencies:
The requirements listed below are representative of the
knowledge, skill and/or ability required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
High School diploma or equivalent
One year of data entry skills or one or more years of business
Demonstrated proficiency in basic computer applications, such as
Microsoft Office software products
Possess strong customer service skills (telephone, problem
Good verbal and written communication skills
- Ability to travel, occasionally overnight
Knowledge of and/or ability to learn recordkeeping automation
- Ability to apply analytical and reasoning skills
McGriff Insurance Services is an Equal Opportunity Employer and
considers all qualified applicants regardless of race, gender,
color, religion, national origin, age, sexual orientation, gender
identity, disability, veteran status or other classification
protected by law.
EEO is the Law Pay Transparency Nondiscrimination Provision