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Instructional Designer

Company: Heights Finance Corporation
Location: Greenville
Posted on: June 8, 2021

Job Description:


The ideal candidate will be someone who has creative and technical writing skills and experience developing eLearning and/or instructor-led training courses and who wants to have a direct impact on the success of the company. This position will design, develop, and maintain courses and learning support materials for a variety of delivery methods: classroom (webinar and in person delivery), self-study (online and paper-based) and blended learning.


  • Manage course catalogue, including the administration of courses, online resources, learning plans, learner groups, audiences, mass assignments, enrollments, and users.
  • Work with subject matter experts and stakeholders to identify target audience's potential training needs.
  • Determine the training delivery method that best meets the learner's need (classroom, e-Learning, etc.).
  • Create design documents to provide a training outline or storyboard and a timeline for project completion including key milestones.
  • Facilitate training sessions at all levels of the organization using proven adult learning techniques and training methods to meet learning objectives.
  • Develop learning objectives that align with corporate goals and initiatives.
  • Create and use assessment tools to measure learning impact.
  • Independently create storyboards, audio and video scripts, job aids, simulations, role-plays, scenarios and case studies, learning activities, online course content, learning assessments, and user/facilitator guides using sound instructional design theory.
  • Work with subject matter experts, stakeholders, and others to assure technical accuracy and sign-off.
  • Maintain timely instructional material updates as business needs dictate. Adhere to published development standards.
  • Maintain version control and organization of all project files and folders.
  • Meet all training completion deadlines.
  • Collaborate with Learning & Development Director to drive training direction, including providing feedback and soliciting learner and department leadership feedback.


  • Knowledge of learning theories and instructional design methodology such as ADDIE or SAM.
  • The ability to communicate information and ideas for easy comprehension.
  • Ability to prioritize in fast-paced work environment and manage time appropriately.
  • Exceptional interpersonal skills: friendly and tactful with the ability to effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, and interact at all levels within the organization.
  • High attention to detail and organizational skills.
  • Strong analytical and problem-solving skills.
  • Lesson and curriculum planning skills.
  • Solid visual design skills and ability to storyboard.
  • Ability to write effective copy, instructional text, and audio scripts/video scripts.
  • Working knowledge of at least one large-scale Learning Management System (LMS).
  • Ability to deliver training to all levels of the organization.
  • Ability to think strategically and deliver tactically.



Keywords: Heights Finance Corporation, Greenville , Instructional Designer, Other , Greenville, South Carolina

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