Patient Service Representative

Company: Bon Secours Mercy Health
Location: Greenville
Posted on: June 12, 2021

Job Description:

Thank you for considering a career atBon Secours!_About Us_As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.Patient Services Representative_Workwell Services_Job Summary:The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.Essential Functions:+ Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner + Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems + Ability to answer internal and external calls in a friendly and helpful manner + Must possess the ability to troubleshoot and resolve problems promptly + Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately + Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients + Other duties as assignedEducation:+ High School Degree or GEDExperience:+ Prior experience in the healthcare field or a related area is preferred but not required + Knowledge of medical terminology preferred but not required + Knowledge in Microsoft Office, Cadence, and Connect care preferred but not requiredSkills & Abilities:+ Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills + Engage with staff and patients in a professional manner + Basic math skills Bon Secours is an equal opportunity employer. Well also reward your hard work with: + Comprehensive, affordable medical, dental and vision plans + Prescription drug coverage + Flexible spending accounts + Life insurance w/AD&D + An employer-matched 403(b) for those who qualify + Paid time off + Educational Assistance + And much moreScheduled Weekly Hours:40Work Shift:Department:Workwell Health Center - St. Francis Physician Services _All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for_ Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, _which are Affirmative Action and Equal Opportunity Employers, please email_ ._ _If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at_ _ .

Keywords: Bon Secours Mercy Health, Greenville , Patient Service Representative, Other , Greenville, South Carolina