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Unit Secretary, FT, Days

Company: Palmetto Health
Location: Greenville
Posted on: June 12, 2021

Job Description:

Inspire health. Serve with compassion. Be the difference.

Job Summary

Under the direction of a Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Establishes and maintains excellent rapport with Registered Nurses, physicians, and with unit and hospital staff. Establishes and maintains excellent rapport and public relations with patients, families, and visitors.


  • Customer Service: Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
  • Unit Operations: Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to: daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
  • Administrative /Clerical Support: Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to: data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
  • Unit Safety/Environmental Rounds: Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment
  • Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant/Monitor Tech: See job functions for specific job duties.

Supervisory/Management Responsibility

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

If job combination is US/CNA, US/PCT or US/NST, job requires related course work beyond high school (i.e., meets the job education requirements for one or more of the following: PCT, CNA, or NST).

If job combination is US/Monitor Tech, then HS Diploma or GED is preferred.

6 months - clerical or health field related experience required for the US portion of this job.

Required Certifications/Registrations/Licenses

If job is US/CNA, US/PCT, or US/NST the applicant must meet the applicable certification requirement. Acceptable certifications are CNA, EMT, Paramedic, Certified Surg Tech or Certified Medical Assistant.

If job combination is US/Monitor Tech, there is no actual certification, but validation of annual arrhythmia competencies is required.

In Lieu Of The Above Minimum Requirements

In lieu of Unit Secretary secretary training, will accept 6 months experience in a healthcare related field or as an Administrative Assistant.

For the US/Monitor Tech role, the 6 month experience requirement will be waived if the applicant has successfully passed the Prisma Health arrhythmia exam.

Team members employed in this job prior to July 1, 2020, are grandfathered under prior educational and experience requirements.

Other Required Skills and Experience

  • If US/Monitor Tech, then successful completion of Prisma Health arrhythmia exam is required.
  • If US/Monitor Tech, then completion of a Telemetry training program or previous experience is preferred.
  • If US/Monitor Tech, then Annual arrhythmia competencies must be maintained and tracked through Learning & Development.

Work Shift

Day (United States of America)


Greenville Memorial Med Campus


1008 Greenville Memorial Hospital


10086191 Tele Observation

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Keywords: Palmetto Health, Greenville , Unit Secretary, FT, Days, Other , Greenville, South Carolina

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