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Multi-functional job requires incumbents to be cross-trained to
perform Unit Secretary duties as well as at least on other clinical
support job at least 20% of time in each role. Cross training may
be in jobs such as Patient Care Technician, Nursing Specialty
Technician, Certified Nursing Assistant, and/or Monitor Technician.
Under the direction of the Registered Nurse, provides excellent
customer service while providing clerical and administrative
services; monitoring, ordering, and stocking supplies; and
maintaining a safe work environment for patients, visitors, and
staff. Additional functions performed under the direct supervisions
of a Registered Nurse may include one or more of the following
duties; observing cardiac monitors to identify abnormal heart
rhythms; data collection related to patient status; performance of
basic nursing procedures; monitoring; measuring and documentation
of patient responses; performing and/or assisting with treatments
and procedures; assists with maintenance of patient care
The specific job descriptions for Certified Nursing Assistant,
Nursing Specialty Technician, Patient Care Technician, and Monitor
Technician are to be referenced for the specific account abilities
for those jobs. The % of time performing clinical support may vary
from unit to unit, but at least 20% of the time the individual will
function in a clinical support role.
- Customer Service: Performs effective customer service skills,
to include, but not limited to, responding to patients, family and
staff with kindness, courtesy, professionalism and efficiency;
walking visitors to their destination, answering phones/intercoms
in a friendly manner. Participates in patient care rounding in
collaboration with unit staff to include daily introductions to
patient/families with the use of AIDET.
- Unit Operations: Manages ordering, stocking, and inventory of
equipment and supplies in collaboration with nurse manager. Unit
operation responsibilities include but not limited to: daily
monitoring of supplies, ordering office supplies, ordering special
supplies, monitoring PAR levels of supplies, and
maintaining/organizing unit supply rooms.
- Administrative /Clerical Support: Performs general reception
and clerical duties at the nurse's station, including responding to
patient calls via intercom or in person. Provides administrative
and clerical support as needed for unit but not limited to: data
entry, meeting minutes, maintaining bulletin boards, and organizing
- Unit Safety/Environmental Rounds: Coordinates the maintenance
of a safe, clean, and functional physical environment in accordance
with regulatory standards. Includes but not limited to cleaning
- Performs one of the following duties on a nursing unit per the
description: PCT/NST/Certified Nursing Assistant/Monitor Tech: See
job functions for specific job duties.
This is a non-management job that will report to a supervisor,
manager, director, or executive.
If job combination is US/CNA, US/PCT or US/NST, job requires
related course work beyond high school (i.e., meets the job
education requirements for one or more of the following: PCT, CNA,
If job combination is US/Monitor Tech, then HS Diploma or GED is
6 months - clerical or health field related experience required
for the US portion of this job.
If job is US/CNA, US/PCT, or US/NST the applicant must meet the
applicable certification requirement. Acceptable certifications are
CNA, EMT, Paramedic, Certified Surg Tech or Certified Medical
If job combination is US/Monitor Tech, there is no actual
certification, but validation of annual arrhythmia competencies is
In Lieu Of The Above Minimum Requirements
In lieu of Unit Secretary secretary training, will accept 6
months experience in a healthcare related field or as an
For the US/Monitor Tech role, the 6 month experience requirement
will be waived if the applicant has successfully passed the Prisma
Health arrhythmia exam.
Team members employed in this job prior to July 1, 2020, are
grandfathered under prior educational and experience
Other Required Skills and Experience
- If US/Monitor Tech, then successful completion of Prisma Health
arrhythmia exam is required.
- If US/Monitor Tech, then completion of a Telemetry training
program or previous experience is preferred.
- If US/Monitor Tech, then Annual arrhythmia competencies must be
maintained and tracked through Learning & Development.
Day (United States of America)
Greenville Memorial Med Campus
1008 Greenville Memorial Hospital
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