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Integration Solution Consultant II

Company: Benefitfocus
Location: Greenville
Posted on: June 12, 2021

Job Description:

Benefitfocus (NASDAQ: BNFT) unifies the entire U.S. benefits industry on a single technology platform to protect consumers' health, wealth, property and lifestyle. With one out of fourteen Americans electing their employee benefits using our technology, and $49 billion of annual transactions taking place on our solution, we have the ability to ignite the entire ecosystem and have embarked upon a journey to evolve into a true platform company: connecting buyers with sellers. With fresh thinking and a view towards what's next, we're committed to evolving our platform to deliver a world-class consumer benefits experience that is powered by artificial intelligence and enables better decision making across the entire ecosystem.

An Integration Solution Consultant is responsible for supporting Benefitfocus business partners as they work with clients to gather data integration requirements and deliver solutions that meet their data integration needs. This consultant will work in conjunction with a Benefitfocus System Integrator partner and employers or carrier customers during an implementation or with existing customers when they encounter business events that may require changes to how data is exchanged with Benefitfocus.

Responsibilities:

  • Evaluate customer requests to determine if existing solutions can be leveraged or if a new solution would be required
  • Facilitate technical discovery sessions, standard integration and functionality overviews, trainings and implementation project meetings
  • Gather and understand a customer's integration needs and position the right integration solution based on those requirements
  • Translate customer requirements and document accurate and concise requirements in an official requirements statement, refine the requirements document based on feedback from the customer and internal engineering reviews
  • Support Test Managers during Joint Implementation Testing
  • Triage and resolve issues identified in the testing effort
  • Support global partner testing associates
  • Ensure a smooth transfer from the customer's legacy systems to the Benefitfocus platform
  • Seek customer and internal engineering sign-off to ensure a smooth transition of integrations to on-going production support teams
  • Align delivery of data integrations with the overall milestones of an implementation project
  • Collaborate with Product Management, Operations and Sales to ensure shared knowledge on behalf of Professional Services - Consulting
  • Adapt to a fast-paced work environment while managing multiple and changing priorities
  • Support a general workload of 5-10 concurrent projects and across as many customers

Required Experience:

  • Bachelor's degree is required, STEM
  • Preferred 5+ years of experience in software development and implementation environment
  • 3+ years employee benefits, payroll, human resource generalist, or software/platform consulting experience with a client-facing aspect
  • Experience with systems integration and field-level interface design is required
  • Knowledge of 834, HR-XML, SOAP/REST Web services, API, SSO and other EDI formats (SEG?)
  • Strong understanding of project implementation methodology and techniques
  • Ability to learn technology quickly through instruction, collaboration, and self-learning Drive for data accuracy and completeness
  • Excellent written and verbal communication skills
  • Strong planning, scheduling, and organization skills Strong requirements capturing ability
  • Strong knowledge of multiple software applications

Keywords: Benefitfocus, Greenville , Integration Solution Consultant II, Other , Greenville, South Carolina

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