PARKING ENFORCEMENT OFFICER
Company: City of Greenville
Location: Greenville
Posted on: January 9, 2022
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Job Description:
PARKING ENFORCEMENT OFFICER - 1221 Salary $32,177.60 -
$46,654.40 Annually Location 516 Rutherford Street - Greenville, SC
Job Type Full Time Department PUBLIC WORKS Job Number 00684
Division PARKING SERVICES Closing 1/14/2022 11:59 PM Eastern Brief
Description Brief Description of the JobThe shift for this position
is Tuesday through Friday 2:00pm-10:30pm and Saturday 11:00am-
7:30pm.
Enforces and maintains parking rules and regulations, provides
traffic control, and assists motorists and citizens. Enforces City
parking ordinances by chalking each car on the street, documenting
time, issuing tickets, and providing documentation of all
violations. When necessary, responds to subpoenas and testifies in
court on violations. Responsible for maintaining vehicles in good
running and cosmetic condition. Assists in traffic control by
providing motorist direction as necessary. Assists stranded
motorists by helping notify emergency personnel of disabled
vehicles. Communicates with citizens, in person as needed, to
determine the nature of their issue or complaint and routes them to
the appropriate employee or department. Distributes information to
visitors, including maps, brochures and general information. Job
Duties Essential Functions
Enforce City of Greenville Parking Ordinances (70%): Traverse
assigned zones by vehicle (on foot when necessary) to monitor
parking and identify violations. Input data for all parked vehicles
into a mobile phone based enforcement application. Input tags of
vehicles in timed parking spaces to monitor parked time duration
and accurately calculate elapsed time. Issue citations for vehicles
in violation of parking ordinances. Cover additional zones during
personnel shortages or absences. Use enforcement zone maps and
block numbers daily to navigate and document incidences and
violations. Report software issues beyond troubleshooting to
supervisor immediately for resolution.
Report Miscellaneous Violations & Emergency Situations and Provide
Emergency Support (10%): Patrol zones and report any other vehicle,
road, navigation, or parking related items to include graffiti and
abandoned vehicles requiring attention to appropriate authority.
Notify Greenville Cares and supervisors on items needing attention
throughout the day. Visually scan each vehicle for animals,
children or otherwise distressed persons and contact emergency
personnel or animal control. Pick up trash and be alert for grease,
oil, or other spills that may create a hazard.
Provide Customer Service (10%): Demonstrate an ambassador approach
while interacting with citizens. Assist citizens with parking
issues and make recommendations for alternative parking. Provide
directions to area locations and regional destinations. Assist
citizens with doors, packages, photographs, emergency telephone
calls, and lost vehicles. Hand out maps and pamphlets. Maintain
visibility to public and be readily accessible for general
questions. During tense situations, work to deescalate the issue
and notify supervisor as necessary to address customer
concerns.
Immobilize Vehicles Requiring Boot (5%): Utilize software to
identify vehicles with outstanding boot orders. Contact
Administrative Office for verification once vehicles requiring a
boot are identified. Apply boot and complete corresponding
paperwork. Print secondary ticket and photograph boot violation.
Once complete, notify Administrative Office again to confirm
application. Remove boots as appropriate once the Administrative
office confirms that boot removal is required.
Identify Accessible Parking Violations (5%): Visually inspect
vehicles parked in designated spaces for persons with disabilities
for valid parking credentials. Issue warnings or citations for
vehicles in violation. Photograph vehicle in violation along with
corresponding signage and maintain, store, and print photographs as
necessary for court. Appear on scheduled court date and testify in
open court before magistrate.
Perform other duties as assigned.
Qualifications Job Requirements
Formal Education: High school diploma or equivalent.
Experience: One year up to and including two years of experience in
parking enforcement, law enforcement, customer service, or related
field is required.
Driver`s License Required: Class D South Carolina license.
Knowledge, Skills, and Abilities
Knowledge: Work requires a comprehensive practical knowledge of a
technical field with use of analytical judgment and
decision-making. Must be able to exercise independent thinking and
the ability to conceptualize and develop new or improved
procedures, techniques or ideas appropriate to the work
environment. Work product primarily affects unit processes.
Reading: Intermediate Level: Ability to read papers, periodicals,
journals, manuals, and policies.
Math: Intermediate Level: Ability to deal with a system of real
numbers; and practical application of fractions, percentages,
ratios/proportions and measurement.
Writing: Intermediate Level: Ability to write reports, prepare
business letters, summaries, meeting minutes, and emails using
proper format, punctuation, spelling, and grammar, using all parts
of speech.
Machines, Tools, Equipment, and Work Aids: Motor vehicle, tickets,
envelopes, handheld communication devices, booting equipment, and
maps. Smartphone with enforcement app, printer, desktop computer,
and copy machine.
Working Conditions
Primary Work Location: Vehicle and outdoors.
Environmental/Health and Safety Factors: Frequent exposure to
unpleasant environmental conditions and/or hazards. Majority of
work performed outside or with exposure to risk. Daily exposure to
physical hazards. Weekly exposure to respiratory hazards. Monthly
exposure to noise and vibration. Seasonal exposure to extreme
temperature and wetness and/or humidity. Frequent exposure to
mechanical hazards.
Protective Equipment Required: Traffic vest and safety glasses.
Physical Demands
Continuously requires fine dexterity, carrying, vision, foot
controls, hearing, and twisting. Frequently requires standing,
walking, sitting, reaching, handling, and talking. Occasionally
requires lifting, pushing/pulling, and bending. Medium strength
demands include exerting 10-25 pounds frequently or up to 10 pounds
constantly.
Mental Demands
Frequently requires time pressures, performing multiple tasks
simultaneously, working closely with others as part of a team,
tedious or exacting work, and noisy/distracting environment.
Occasionally requires frequent change of tasks. The City of
Greenville offers a comprehensive and affordable benefits package
designed to provide a variety of choices to best fit the needs of
our employees and their families. View more details about these
benefits here: City of Greenville Employee Benefits.
HEALTH INSURANCE
The City offers the following health insurance options to eligible
employees:
LEAVE & HOLIDAY BENEFITS
The City is a member of the South Carolina State (SCRS) and Police
Officers (PORS) defined benefit Retirement Systems.
AWARDS & RECOGNITION
Greenville, South Carolina, 29601 Phone 864-467-4530
Website https://jobs.greenvillesc.gov
Keywords: City of Greenville, Greenville , PARKING ENFORCEMENT OFFICER, Other , Greenville, South Carolina
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