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Client Care Coordinator

Company: Comfort Keepers of Greenville
Location: Greenville
Posted on: January 13, 2022

Job Description:

Are you looking for a career where you can use your results-driven expertise to fulfill your passion of making a difference in the lives of seniors? Do you love building and maintaining relationships with others that improve their quality of life? If so, a Care Coordinator position with Comfort Keepers is for you! The Care Coordinator position provides continuity of care for clients after referral. They facilitate the provision of in-home care and support services to clients. They arrange for the uninterrupted continuing care of the client. They assist in the organization of family resources for the effective care of the client. They routinely interact with other personnel as well as clients, family members, community providers/referral sources, insurance companies, case managers, and other third party payors. Care Coordinator - Responsibilities

  • Answers potential client inquiries and qualifies them for home visits. Must take accurate referral / service request information and accurately determine the type and duration of services necessary to meet client needs.
  • Conducts In-Home Visit for prospective clients and converts them to a new client.--Processes required paperwork obtaining signatures while communicating pertinent information to the client to ensure understanding.
  • Processes data necessary to establish initial client records, services, and files.--Participates in new client assimilation process and ensures it is completed in specified time frame.
  • Identifies potential issues and uses independent judgment to evaluate alternative solutions and implement established policies for immediate resolution.
  • Visit current clients on a regular basis to ensure quality of care provided meets client needs.
  • Develops and maintains relationships with existing clients.
  • Establishes and grows community relationships with prospect referral sources such as transitional care units, hospital discharge planners, home health agency staff, and other senior-related referral sources.--Coordinates transitions with all of these referral sources.--
  • Must be able to work under time pressure and manage multiple demands simultaneously.
  • Participates in the on-call rotation.If you are interested in joining the Comfort Keepers Team, email your resume and interest level to Travisn@ckupstate.com

Keywords: Comfort Keepers of Greenville, Greenville , Client Care Coordinator, Other , Greenville, South Carolina

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