Compliance & Fraud Specialist

Company: Heights Finance Corporation
Location: Greenville
Posted on: May 9, 2022

Job Description:

Overview:The Compliance & Fraud Specialist is responsible for a variety of compliance related activities including but not limited to the tracking and resolution of all external fraud claims, internal fraud research, monthly trend analysis, policy and procedure recommendations, and various compliance monitoring projects.Responsibilities:

• Tracking and review of all convenience check and counterfeit check fraud; includes working with various internal departments and additional financial institutions to process the claims from open to close
• Coordinate all other external fraud investigations, addressing and responding to all suspected fraudulent transactions
• Work closely with local, state, and federal law enforcement agencies to recoup fraud associated losses for the company
• Coordinate with Internal Audit and Ethics Committee to assist with internal fraud investigations
• Assist in the tracking of all complaint-related investigations; to include appropriate escalation based on complaint risk level
• Maintain systems to monitor compliance with the HFC's Compliance Management System
• Assist with employee questions regarding Company's programs, policies and procedures
• Professional internal and external customer service support as required
• General administrative support, including the monitoring of compliance related tickets and inboxesQualifications:
  • 3-5 years of experience required in administrative role with a compliance, quality, or legal team
  • Previous experience in consumer finance industry preferred
  • Strong knowledge of Microsoft Office Suite and project management skills
  • Excellent organizational, interpersonal, and collaborative skills to work effectively with teams throughout organization
  • Well-developed verbal and written communication skills
  • High School Diploma required, Associates or Bachelor's degree preferredINDHP

Keywords: Heights Finance Corporation, Greenville , Compliance & Fraud Specialist, Other , Greenville, South Carolina