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Preferred Partner Account Specialist

Company: RTO National
Location: Greenville
Posted on: May 9, 2022

Job Description:

Job Description Here at RTO National, we take great pride in our employees and believe that our people are our greatest asset. We welcome you to join our exponentially growing team today!We are the nation's leading provider of lease and installment contracts for backyard storage units, HVAC systems, boat lifts, carports, and tankless water heaters. RTO National is committed to providing industry leading customer service by hiring and retaining remarkably talented individuals who share and exemplify our Core Values:

  • Accountability – Willingness to own mistakes, learn from them and share the lessons learned
  • Creativity – Generates new and innovative approaches to challenges and obstacles
  • Integrity – Does what is right, not just what is politically expedient
  • Respect – Allows others to speak and seeks to understand their viewpoints
  • Candor – Often solicits feedback and is willing to speak his/her mind regardless of the audienceBy prioritizing these values, we deliver on our vision of "Success made Simple" to our team, our dealers, our customers, and our communities. Due to continuous growth, we are currently recruiting a Preferred Partner Account Specialist to join our growing team. The Preferred Partner Account Specialist will be responsible for providing an industry leading customer service experience that results in growth of both existing and future dealer partnerships. This will be accomplished through the utilization of the organization's expertise in web development technology and our Dealer Management System (aka DMS). The Ideal Candidate Will Be Able To:
    • Possess a general level of knowledge in the Dealer Management System
    • Be proficient in dealer support & dealer onboarding
    • Skillfully provide training & virtual demonstration of system usage to current & prospective dealers
    • Achieve budgeted sales goals
    • Maximize the dealer relationships to increase growth potential utilizing our Dealer Management System, products, and processes
    • Collaborate with internal web development team to thoroughly test all released enhancements, updates & integrations
    • Respond to website inquires in a timely manner
    • Follow up on existing DMS commitments
    • Generate & set appointments for DMS demos
    • Gather & provide feedback from dealers & manufacturers for DMS/MDMS enhancements Required Education & Experience:
      • High School Diploma or GED Desired Professional Skills & Experience:
        • Experience in Customer Service
        • Bilingual in English/Spanish is a Plus
        • Superior Emotional Intelligence
        • Excellent Communication Skills
        • Relationship Management
        • Planning & Organization
        • Time Management & Attention to Detail
        • Adaptability & Flexibility
        • Intense Desire to Learn
        • Coachability
        • Team Player Mentality
        • Sales Acumen What We Provide to You:
          • Monthly Bonus Potential
          • Hybrid Scheduling Potential
          • An Engaged Leadership Team
          • Continuous Advancement Opportunities
          • Hands-On Training
          • Total Rewards Program
          • Healthy Lunch Programs
          • Ergonomic Benefits
          • Paid Time Off & Paid Holidays
          • Employee Assistance Program
          • Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
          • Health Savings Account Eligibility
          • 401(k) Plan with a Safe Harbor Match Who Is RTO National?:RTO National was founded in 2003 by President and Founder, Phil Falls and headquartered in Greenville, SC. The company began by manufacturing and leasing storage sheds in South Carolina which retailed in more than 60 locations. Today it has evolved into the largest provider of Lease Purchase and Finance options in the country for storage sheds and other products. Our experience in the Lease and Finance industry, combined with a strong team, allows us to provide our dealer partners and their customers the best payment solutions for sheds, carports, other structures, HVAC, tankless water heaters, and boatlifts. We are committed to the success of our team, our dealers, our customers, and our communities. We deliver state-of-the-art technology, data, analytics, and support through our industry-leading suite of products and services designed by our collaborative team. This full-service approach allows our dealers to serve more customers, faster and simpler. Please visit our website for additional information! RTO National is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, pregnancy, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws. This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.

Keywords: RTO National, Greenville , Preferred Partner Account Specialist, Other , Greenville, South Carolina

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