Crm Campaign Builder
Company: Cella
Location: Greenville
Posted on: May 16, 2022
|
|
Job Description:
Fantastic opportunity for a CRM Campaign Builder! Our client (a
health insurance organization) is seeking a talented CRM Campaign
Builder for a FULLY REMOTE, contract (with potential for hire)
opportunity. For this position, you will be a campaign
configuration/implementation expert who is comfortable with
customer data and understands how that translates into campaign
audience configuration in our client's CRM tool. This is a business
facing position that requires strong data and technical skill. The
CRM Campaign Builder will need to collaborate with our client's
business partners to understand the campaign strategy and campaign
objectives in order to effectively configure the communication.CRM
Campaign Builder ResponsibilitiesCampaign management for new and
existing communications Requirements intake with business partners
to understand campaign strategy, objectives and targeting in order
to translate the strategy to tactical implementation steps needed
to launch Often takes on project management tasks/role in order to
outline timelines, responsibilities of various parties involved in
the campaign, and keep the project moving forward as scheduled
Develops multiple communication campaigns using multiple modalities
in the CRM platform from beginning to end May work on several
campaigns at a time, often in varying stages of testing and
completion so must maintain project plans such that they are sure
to follow all the steps needed to successfully implement Able to
self-manage work load and time along with multiple requesting
parties each with their own objectives and experience levels
Designs, creates, and runs business acceptance testing for their
campaigns before launch Is able to setup pre-coded HTML in our
client's email system (connected to campaign tool where our client
builds the campaign audience and segment), run HTML testing to make
sure the emails render as desired, and sends/monitors emails Works
with IT and other business partners to ensure data selected for
entry into CRM systems is verifiable, validated using appropriate
sources, and complete Learns business rules and underlying data to
support quick, reliable campaign setup with a high degree of
quality and accuracy Follow best practices, processes, standards
and strategy as it relates to campaign management Proactively build
and maintain processes, controls, and procedures to ensure data
accuracy Ability to prioritize and manage a high number of
concurrent tasks with a heightened sense of urgency and ability to
adhere to deadlines Provide frequent progress updates and maintain
documentation Support campaign reporting and analytical insights
Ability to identify automation opportunities and campaign process
improvements Translate highly complex concepts in a way that can be
understood by a variety of audiences CRM Campaign Builder
RequirementsBachelor's Degree with a preferred focus of Marketing,
Business or Computer Science 5+ years of customer campaign
implementation experience Healthcare experience a plus Direct
marketing experience greatly preferred Comfortable utilizing and
analyzing customer data in order to facilitate the creation of
campaigns, research issues that arise, and ensure campaign accuracy
Able to balance high priority, long-term projects with short-term,
immediate deadlines Creative thinker and exceptional problem
solving skills Expert communicator and collaborator Able to
translate technical data concepts to business partners for
understanding and alignment Proven ability to function in a heavily
matrixed environment Extensive knowledge of Microsoft Office
products (particularly Excel, Word, Power Point, etc.). Visio
experience also helpful. Extensive experience with using industry
standard campaign management software to configure campaigns,
ideally Teradata Customer Interaction Manager and Email Customer
Engagement Platform software programs Experience leading projects
and working with cross functional teams, especially Business and
Marketing communications teams SQL experience a plus HTML coding
and testing experience highly desired JobID: 325053JLCella is an
equal opportunity employer. All applicants will be considered for
employment regardless of their race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran, disability
status, or any other characteristic protected by federal, state, or
local law.
Keywords: Cella, Greenville , Crm Campaign Builder, Other , Greenville, South Carolina
Click
here to apply!
|