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Crm Campaign Builder

Company: Cella
Location: Greenville
Posted on: May 16, 2022

Job Description:

Fantastic opportunity for a CRM Campaign Builder! Our client (a health insurance organization) is seeking a talented CRM Campaign Builder for a FULLY REMOTE, contract (with potential for hire) opportunity. For this position, you will be a campaign configuration/implementation expert who is comfortable with customer data and understands how that translates into campaign audience configuration in our client's CRM tool. This is a business facing position that requires strong data and technical skill. The CRM Campaign Builder will need to collaborate with our client's business partners to understand the campaign strategy and campaign objectives in order to effectively configure the communication.CRM Campaign Builder ResponsibilitiesCampaign management for new and existing communications Requirements intake with business partners to understand campaign strategy, objectives and targeting in order to translate the strategy to tactical implementation steps needed to launch Often takes on project management tasks/role in order to outline timelines, responsibilities of various parties involved in the campaign, and keep the project moving forward as scheduled Develops multiple communication campaigns using multiple modalities in the CRM platform from beginning to end May work on several campaigns at a time, often in varying stages of testing and completion so must maintain project plans such that they are sure to follow all the steps needed to successfully implement Able to self-manage work load and time along with multiple requesting parties each with their own objectives and experience levels Designs, creates, and runs business acceptance testing for their campaigns before launch Is able to setup pre-coded HTML in our client's email system (connected to campaign tool where our client builds the campaign audience and segment), run HTML testing to make sure the emails render as desired, and sends/monitors emails Works with IT and other business partners to ensure data selected for entry into CRM systems is verifiable, validated using appropriate sources, and complete Learns business rules and underlying data to support quick, reliable campaign setup with a high degree of quality and accuracy Follow best practices, processes, standards and strategy as it relates to campaign management Proactively build and maintain processes, controls, and procedures to ensure data accuracy Ability to prioritize and manage a high number of concurrent tasks with a heightened sense of urgency and ability to adhere to deadlines Provide frequent progress updates and maintain documentation Support campaign reporting and analytical insights Ability to identify automation opportunities and campaign process improvements Translate highly complex concepts in a way that can be understood by a variety of audiences CRM Campaign Builder RequirementsBachelor's Degree with a preferred focus of Marketing, Business or Computer Science 5+ years of customer campaign implementation experience Healthcare experience a plus Direct marketing experience greatly preferred Comfortable utilizing and analyzing customer data in order to facilitate the creation of campaigns, research issues that arise, and ensure campaign accuracy Able to balance high priority, long-term projects with short-term, immediate deadlines Creative thinker and exceptional problem solving skills Expert communicator and collaborator Able to translate technical data concepts to business partners for understanding and alignment Proven ability to function in a heavily matrixed environment Extensive knowledge of Microsoft Office products (particularly Excel, Word, Power Point, etc.). Visio experience also helpful. Extensive experience with using industry standard campaign management software to configure campaigns, ideally Teradata Customer Interaction Manager and Email Customer Engagement Platform software programs Experience leading projects and working with cross functional teams, especially Business and Marketing communications teams SQL experience a plus HTML coding and testing experience highly desired JobID: 325053JLCella is an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other characteristic protected by federal, state, or local law.

Keywords: Cella, Greenville , Crm Campaign Builder, Other , Greenville, South Carolina

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