Business Mgmt Specialist (US)

Company: TD Bank
Location: Greenville
Posted on: November 21, 2022

Job Description:

**388116BR****Job Title:**Business Mgmt Specialist (US)**TD Description:****About TD Bank, America's Most Convenient Bank -**TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth -. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.**Auto req ID:**388116BR**Department Overview:**Business Process Management (BPM) is an emerging enterprise mandate in TD. Our Vision is to develop and maintain a single source of process truth enabling operational excellence, resiliency, and transformation across the Bank.Achievement of this Vision will require the BPM team to design, execute and deliver:---\tAn enterprise process repository that represents one source of truth across the organization---\tConsistent process mapping standards, levels, and taxonomy---\tProcess change governance ensuring all key stakeholders are advised when processes are being changed---\tThe ability to link data to process maps making them a critical diagnostic tool in identifying operational issues, compliance gaps and D investment opportunities.---\tThe ability to link process together to build out the E2E and Value Stream Views to ensure upstream and downstream impacts are capturedThe BPM team will be aligned within the EPE (Enterprise Process Engineering) Enablement Team (aka the EPE Centre Team). The Enterprise Process Engineering (EPE) team leads the Continuous Process Improvement, Lean Six Sigma and Business Process Management efforts within TD Bank. EPE supports various TDBG businesses in their process re-engineering deployments, focusing on data-driven decisions to improve the customer and colleague experience by improving processes from an end-to-end perspective.**Country:**United States**Job Requirements:**General Qualifications/Skills/Experience:---\tAn entrepreneurial spirit - ready to take ownership and create something sustainable across the organization---\tEnergized by working with multiple key stakeholders, impacting, and influencing and finding the common path forward---\tAs this is a new mandate and we are still building you must be comfortable with ambiguity and building as we go---\tComfortable with being flexible as we navigate competing priorities, hurdles, and roadblocks---\tThrive when given the opportunity to make sense out of chaos and simplify complexity---\tStrong critical thinking- ability to decompose complex issues into manageable pieces and then to communicate to new stakeholders with simplicity---\tAbility to articulate ideas, share experiences and skills---\tStrong sense of urgency / ownership / ability to operate independently or as part of larger team---\tThrive in a fast-paced environment, managing multiple deadlines and competing priorities---\tStrong communicator, with excellent oral, written and presentation skills---\tA service-oriented individual who excels in providing excellent customer service and building effective business relationshipsEducation---\tDegree or Diploma in any of the following: Business, Engineering, Finance, or similar school of knowledge**Hours:**40**Job Description:**The Manager Enterprise BPM will:---\tContribute to the design of the Enterprise BPM standards, conventions & taxonomy---\tSupport the relationship with the TD technology owner of the BPM Application (ARIS) to enable incident management and projects---\tSupport the technical relationship to enable incident management and projects with the Vendor (Software AG) of the BPM Application (ARIS)Administration, Set Up and Maintenance of the BPM System:---\tContribute to the BPM Playbook, ensuring it accurately reflects established standards and communicating any changes / updates to key stakeholders---\tContribute to and support the designing and maintaining the repository design and structure - inclusive of cleanup activities---\tContribute to and support definition development and maintenance related to filters, object library, etc.---\tResponsible for the onboarding of all maintenance activities and supporting new functionality including working with the vendor on scheduling activities, developing test cases, planning, developing, and delivering communications & training---\tResponsible for queries and report customization to support user and partner needsUser Management & Experience of the BPM System:---\tManage and maintain the approach for enterprise access and user groups---\tTrack, manage user license distribution inclusive of invoicing and renewals---\tDevelop and execute a process for user escalations and interface with the vendor / TD Technology owner as appropriate to resolve quickly and efficiently---\tCreation and delivery of training content covering ARIS functionalities and process modelling standards for new users---\tConduct demos and roadshows related to BPM Standards and the BPM Tool (ARIS)**Inclusiveness:**At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.**State:**South Carolina**City:**Greenville**Qualifications:**Position Related Skills & Experience---\tStrong working knowledge and experience working with vendor procured applications---\tExperience with process modeling, BPMN2.0 and / or ARIS is an asset---\tExperience as a business owner of an application and being the conduit between TD's Technology Owner and the Vendor's Technology support team---\tExperience in the BPM space previously and a general understanding process mapping fundamentals**Work Location:**Greenville Campus Building A - 200 Carolina Point Parkway**Business Line:**TD Bank AMCB**Job Category - Primary:**Technology Solutions**Job Category(s):**Technology Solutions**State (Primary):**South Carolina**City (Primary):**Greenville**Job Family:**Business Mgmt, Strategy & Governance**Time Type:**Full Time**Employment Type:**RegularFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Keywords: TD Bank, Greenville , Business Mgmt Specialist (US), Other , Greenville, South Carolina