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Oak & Honey Server

Company: Residence Inn Greenville
Location: Greenville
Posted on: November 22, 2022

Job Description:

Job Purpose

The Beautiful Residence Inn/Springhill Suites by Marriott Downtown Greenville is seeking a dedicated server for their busy Oak & Honey restaurant. The purpose of the Food & Beverage Server is to assure the overall success of the hotel by meeting or exceeding the guest expectation for bar service. The Food & Beverage Server must ensure guest satisfaction through dining room cleanliness and attention to our guests needs.

Essential Job Functions

-Ensure guest satisfaction through dining room cleanliness and attention to guests' needs.
-Thoroughly and correctly sets up the assigned workstation before opening and cleans station at end of shift according to AURO and Franchisor's operational policies and standards to ensure guest comfort and satisfaction.
-Completes all necessary side-work as per restaurant schedule.
-Knowledgeable about all menu items, their garnish, contents, and preparation methods.
-Answers guests' questions regarding such with confidence and accuracy.
-Is aware of all daily specials, soups, drinks, wines, and "86" items.
-Greets guests promptly at table.
-Utilizes suggestive selling techniques to increase check averages.
-Takes orders accurately and inputs into kitchen food management and ordering system. Follows proper procedures in completing guest checks and submitting information to the kitchen.
-Check guest orders prior to serving to ensure that appearance, temperature, and portions are correct.
-Serve guest orders promptly according to service standards. Returns as appropriate to ensure all of the guest's needs are being met and to suggestively sell other items.
-Pre-busses and busses all tables per restaurant standards and prepares for future customers.
-Notifies manager of all food and beverage supplies needed to ensure efficient operation of the restaurant.
-Has working knowledge of property and all facilities to respond to guest questions effectively.

Keywords: Residence Inn Greenville, Greenville , Oak & Honey Server, Other , Greenville, South Carolina

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