Bartender
Company: The Kessler Collection
Location: Greenville
Posted on: January 23, 2023
|
|
Job Description:
Marriott Employee Discounts Worldwide Competitive Wage &
Discretionary Bonus Program Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance Short & Long-Term Disability
Insurance Pet Insurance Tuition Reimbursement Program 401(K) with
Discretionary Company Matching Contributions Employee Assistance
Program JOB SUMMARY The overall objective and purpose of The
bartender position are to provide hospitable service to our guests.
The incumbent is responsible for serving food and beverage to our
guests to create an exceptional guest experience. They are to
provide the highest level of service in support of the company's
mission, core values, standards, and goals.
CORE RESPONSIBILITIES
* Primary responsibilities and tasks include, but are not limited
to the following:
* Greet and interact with internal and external guests in a
genuinely warm and friendly manner using professional and Kessler
standard nomenclature
* Operate the telephone system, answering calls within three (3)
rings, using the correct salutation and telephone etiquette
* Maintain the integrity of the guests' privacy, including
confidentiality of personal information and key control
* Maintain the integrity of the Company proprietary information and
protect Company assets
* Maintain a thorough knowledge of menu items, beer, liquor, and
wine
* Clears and resets counters or tables at the conclusion of each
course.
* Assists dining room servers in the food and beverage service,
sets tables, serve guests as directed by the server, keep menus
clean, the clean table between servings, menu knowledge.
* Assists with providing tables with beverages.
* Removes solid linens and replaces them with clean linen.
* Transports dirty dishes to the dishwashing station.
* Polish silver and glass as needed.
* Present menu, answer questions, and make suggestions regarding
food and beverage.
* Seat guests in the dining room
* Explain, pair and recommend wine from the wine list
* Serve food and beverage in a genuine, friendly, professional, and
efficient manner consistent with the Kessler image and
standards
* Relays orders to kitchen through POS and helps serve courses from
kitchen and service bars
* Total's bill and accepts payment
* Proficiently utilizes the property management systems and follow
cash handling procedures
* Sets up bar & dining room in a thorough and swift manner
* Sets up dining room when needed in a thorough and swift
manner
* Complete opening and closing procedures as well as daily
side-work
* Inventory and restock supplies as needed
* Maintain complete knowledge in the use of all office equipment,
property management systems, and access according to
specifications
* Maintain a neat and organized work area to include adhering to
sanitation standards according to state law and health codes
* Maintain complete knowledge and comply with company policies and
procedures
* Maintain neat, clean, and professional appearance according to
standards
* Follow all company safety and security policies and procedures.
Report accidents, injuries, and unsafe conditions
* Welcome and acknowledge guests with disabilities and follow
proper procedures to accommodate needs.
* Develop and maintain a positive working relationship and support
the team to achieve our goals
* Attend required training and meetings
* All other duties as assigned, planned or un-planned
KNOWLEDGE, SKILLS, AND ABILITIES
* achieving desired result(s) in their areas of responsibility. The
requirements listed below are representative of observable
behaviors and essential knowledge, skill, and abilities required of
a successful incumbent.
* Knowledge of guest service etiquette and proper food and beverage
serving techniques
* Ability to perform all tasks related to the bartender and
proficiently use job-related software, property management systems
and office equipment
* Ability to remain calm in various situations, use sound judgment,
and effectively solve problems
* Ability to work quickly, prioritize, and maintain service at
multiple guests at a time
* Ability to read and interpret documents such as safety rules and
procedural manuals
* Ability to demonstrate cash handling procedures and calculate
figures and amounts such as discounts, commissions, upgrades and
percentages
* Strong written, verbal, and interpersonal skills
MINIMUM QUALIFICATIONS
* High school diploma, GED Degree, or related training equivalent -
required
* 1+ year of relevant work experience in similar scope and title
required
* Experience within luxury brand/markets - required
* Student or graduate of hotel management preferred
SUPERVISORY RESPONSIBILITIES
* None
WORK ENVIRONMENT
* The work environment/conditions described herein are
representative of those that an incumbent may experience.
* Must be comfortable working in a shared space, with constant
noise, without the use of a private office.
* Must be able to cope with frequent changing priorities and
deadlines with a high degree of optimism, professionalism &
collaboration.
* Schedules may vary from week to week based on business demands in
excess of or less than 40 hours with or without notice.
PHYSICAL DEMANDS
* The physical demands described herein are representative of those
that must be met by an incumbent to successfully perform the
essential functions of this job.
* While performing the duties of this job, the incumbent is
regularly required to see, hear, reach, use fingers to handle and
feel, and stand and walk up to 8 hours daily.
* Push, pull, and lift up to 20 lbs.
* While performing the duties of this job, the incumbent is
regularly required to travel by foot, car, bus, airplane or other
means of transportation which require sitting, waiting, and
standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment
Opportunity employer. We do not discriminate based upon race,
religion, color, national origin, gender (including pregnancy,
childbirth, or related medical conditions), sexual orientation,
gender identity, gender expression, age, status as a protected
veteran, status as an individual with a disability, or other
applicable legally protected characteristics.
Keywords: The Kessler Collection, Greenville , Bartender, Other , Greenville, South Carolina
Click
here to apply!
|