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House Person

Company: Residence Inn Greenville
Location: Greenville
Posted on: March 15, 2023

Job Description:

Job Purpose

The Residence Inn/ SpringHill Suites by Marriott in Downtown Greenville is seeking House Persons. The purpose of the House Person is to ensure the overall success of the hotel by meeting or exceeding the guest's expectations for product cleanliness. The House Person must ensure guest satisfaction through hotel cleanliness and attention to our guests' needs.

Essential Job Functions

-Responsible for stocking room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart.
-Maintain equipment such as vacuum and cleaning equipment. Empty vacuum cleaner bag as necessary.
-Notify supervisor when shortage of supplies is noticed.
-Remove trash and dirty linens from room attendant's carts.
-Ensure that hotel public areas are within the standards of Auro Hotels and the Brand.
-Clean furniture, elevators, glass, planters, etc., in public areas such as lobby, pool, and public restrooms. Sweep and vacuum floors, hallways, and stairwells.
-Report maintenance problems and complete work repair orders.
-Spot clean walls, carpets, light fixtures, and room attendant carts at the end of the day.
-Turn in articles left in rooms to management for "Lost and Found" following hotel procedures.
-Responsible for replenishing supply storerooms in the hotel; Rotate linens in storerooms. Maintain shelf organization in the storerooms.
-Has a thorough knowledge of emergency procedures.
-Take corrective action where required to improve the safety of work areas.
-Maintain security of keys and hotel as assigned.
-Deliver special request items such as cribs to guest rooms.
-Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
-Perform job duties with minimum disruption to the guest.
-Work with machinery both indoors and outdoors, including but not limited to: vacuum cleaners, electric and manual hand tools, carpet-cleaning machines, floor buffers, etc.
-Nothing in this job description restricts management's right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.

Keywords: Residence Inn Greenville, Greenville , House Person, Other , Greenville, South Carolina

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