System Administrator - Technology (SC)

Company: Amsive
Location: Greenville
Posted on: March 17, 2023

Job Description:

Company Overview Thank you for your interest in joining our team. We're committed to excellence. That's why we invest in great people-knowledgeable, customer-focused, collaborative and responsive-who are trained for today's problems and tomorrow's solutions. We offer competitive wages, excellent benefits, and a positive work environment designed around the commitment to mutual respect and the challenge of contributing to the continued success of our organization. Explore our culture. Summary/Objective: Configuring, maintaining, and ensuring secure and stable operation of both internal and external corporate systems, developing, and maintaining all systems configurations. The System Administrator ensures all systems and networks operate according to industry standards, availability, customer compliance, and security requirements; supports resolution of system failures, and bugs, and leads/supports resolution of attacks. Executes maintenance, and upgrade activities with minimal disruptions to the business in accordance with Change Management policies and procedures. Provides end user support for deployed systems and applications as needed. Essential Functions: - - - - - - - - - - -

• Providing Tier 2 and Tier 3 Help Desk support via ticketing system; Provides technical support and guidance to end users as needed, both internally and externally.
• Communicating closely with staff to identify needs and resolve.
• Identifying and troubleshooting application, server, and network performance issues.
• End-to-End system management, ensuring stable, secure, and reliable working platform for all users.
• Develops, implements, and executes system maintenance plans to ensure optimal performance.
• Manage Active Directory services and Domain Controllers.
• Manage DHCP, DNS, and Kerberos policies.
• Deploy and Maintain Group Policies.
• Provision and administer hardware. (Laptops, desktops, and servers)
• Installation of Window server OS, patches, and upgrades.
• Follow Configuration Management processes and protocols.
• Update Virtual Machine hosting software. (VMware)
• Maintain/Update Storage Devices on the Network. (SAN and NAS)
• O365, Azure Administration
• Administer Third Party Software Patch Management software.
• Assist with maintenance of all systems, applications, and security configurations.
• After-hour and on-call support.
• Vulnerability Management configuration, reporting and remediation of vulnerability findings.
• Reviewing log data and system admin tools to assist in diagnosing system H/W and S/W problems, potential security incidents.
• Inventory management to include accounting, issuing, and reporting inventory assets.
• Responsible for backups, risk management, and contingency planning.
• Assist with installation and support of all servers (Windows and Linux) and workstations (PC and Mac). Competencies:
  • Ability to maintain a strict standard of confidentially of both personnel information and client data resulting in a successful audit for confidentiality of customer and employee data.
  • Excellent project management skills while demonstrating the ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
  • Ability to work in a fast paced and deadline sensitive environment to help achieve maximum profitability through proficient use of time and resources.
  • Demonstrates strong work drive putting forth effort, persistence, pride and whatever it takes to get the job done.
  • Demonstrate good people skills at all levels of the organization; maintain excellent performance under pressure.
  • Consistently a team player through relationships, cross-training and being able to back up other team members as needed working as a valuable member of the organization. Supervisory Responsibilities: - None Work Environment: Work as a member of the Information Technology team. Interaction and support across all locations. Physical Demands: - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, and copiers. Position Type/Expected Hours of Work: This is a full-time position. - The hours are generally 8:30-5:30 Monday through Friday. Travel: - As needed to support Enterprise infrastructure Required Education and Experience: BA/BS in Information Technology, Computer Science, or a related discipline, VCP (VMware Certified Professional), MCP (Microsoft Certified Professional), or equivalent work experience. Preferred Education and Experience: Three years of professional experience in an occupational field related to the work assigned to the position, to include professional experience as a dedicated System Administrator, in a managed service or a medium to large professional environment. Additional Eligibility Qualifications: Security Clearance: - Amsive is a Federal Contractor, and this position may require government security clearance. Other Duties: - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800. Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. - It is Amsive's continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. Powered by JazzHR

Keywords: Amsive, Greenville , System Administrator - Technology (SC), Other , Greenville, South Carolina