Client Support Specialist II
Company: VirtualVocations
Location: Greenville
Posted on: September 17, 2023
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Job Description:
A company is looking for a Client Support Specialist II.
Key Responsibilities:
Coordinate with internal departments to resolve client issues and
provide follow-up until completion
Contribute to the development of support strategies, processes, and
training initiatives
Provide detailed product and service information, answer inquiries,
and resolve problems
Required Qualifications:
Bachelor's Degree and some prior experience preferred
Ability to exercise discretion and decision-making authority to
resolve customer issues
Ability to complete tasks supporting established procedures
Strong attention to detail and ability to follow up on
inquiries
Excellent problem-solving skills and ability to escalate issues
when necessary
Keywords: VirtualVocations, Greenville , Client Support Specialist II, Other , Greenville, South Carolina
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