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Client Support Specialist II

Company: VirtualVocations
Location: Greenville
Posted on: September 17, 2023

Job Description:

A company is looking for a Client Support Specialist II.
Key Responsibilities:

Coordinate with internal departments to resolve client issues and provide follow-up until completion
Contribute to the development of support strategies, processes, and training initiatives
Provide detailed product and service information, answer inquiries, and resolve problems

Required Qualifications:

Bachelor's Degree and some prior experience preferred
Ability to exercise discretion and decision-making authority to resolve customer issues
Ability to complete tasks supporting established procedures
Strong attention to detail and ability to follow up on inquiries
Excellent problem-solving skills and ability to escalate issues when necessary

Keywords: VirtualVocations, Greenville , Client Support Specialist II, Other , Greenville, South Carolina

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