Third Shift NOC Administrator
Company: VirtualVocations
Location: Greenville
Posted on: September 19, 2023
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Job Description:
A company is looking for a Third Shift NOC Administrator,
responsible for monitoring network and system performance,
troubleshooting technical issues, and escalating incidents as
needed.
Key Responsibilities:
Monitor task workflow, customer communications, and trouble ticket
generation/escalation/resolution
Provide initial analysis, triage, and troubleshooting for basic
technical issues reported by users or detected through monitoring
tools
Proactively monitor and troubleshoot network and customer
environments for stability and performance
Required Qualifications:
Experience working in a NOC environment
Hands-on prior experience working in a data center
Experience working with ticketing systems (e.g., JIRA, Zendesk)
Experience interacting with monitoring tools (e.g., DataDog,
LogicMonitor, Prometheus)
Minimum of 1-year operational experience (Service Provider or
Enterprise IT Campus/Datacenter)
Keywords: VirtualVocations, Greenville , Third Shift NOC Administrator, Other , Greenville, South Carolina
Click
here to apply!
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