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Portfolio Support Specialist I

Company: Resurgent Capital Services
Location: Greenville
Posted on: August 16, 2019

Job Description:

Building Bridges, Moving Ahead

Work hard. Play hard. Breathe Easy. That's a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home.

Job Summary:


--- Serves as a "Custodian of Business Records", which includes verifying the

completeness and accuracy of all records.

--- Provides depositions and/or trial testimony by representing Resurgent Capital

Services in court.

--- Interacts directly with outside law firms, court personnel, and in-house counsel

regarding affidavit content.

--- Understands and accurately explains the account acquisition and record keeping

processes to both internal and external sources.

--- Analyzes and reports on all daily affidavits processed.

--- Provides support and coordinates actions to resolve any issues that may arise.

--- Cross-trains staff in designated areas.

--- Conducts legal research as needed.

--- Processes incoming and outgoing mail from multiple sources.

--- Achieves Notary Public certification and performs Notarizations.

--- Develops proficiency in reviewing Affidavit requests for specific templates.

--- Develops proficiency in reviewing One-off affidavit requests.

--- Develops proficiency in reviewing Assignment of Judgment requests.

--- Assists in the setup of new Servicers with the Affidavit process.

--- Serves as a resource to others in the department.

--- Acts as the liaison for assistance when needed from External Servicers,

Directors and Legal.

--- Maintains the Affidavit inbox for questions and assistance needed by external/internal resources.

--- Maintains the File Download Exception folder, and notifies Servicers of any errors in

their submitted files.


--- 2-3 years of related experience as an Operations Specialist

and/or experience working for law firm preferred.

--- Strong problem solving skills required.

--- Must have strong communication skills, analytical skills, multi-tasking skills,

and organizational skills.

--- Excellent work ethic and exceptional attention to detail.

--- Must be able to work under pressure.

--- Ability to work within deadlines to complete projects on time.

--- Must be able to maintain confidential and sensitive information.

--- Must be comfortable working in ambiguous and/or stressful situations.

--- Flexibility to changing priorities and capacity to handle multiple tasks are often

required of this position.

--- Must be able to work on a team or independently with minimal supervision.

--- Must have the ability to effectively represent Resurgent Capital Services in industry

and/or public meetings and interactions.

--- Aptitude to use a wide variety of computer applications (SQL, Access, Excel, Visio).

--- Ability to accurately interpret results against defined criteria.

--- Position could include travel, less than 5%.

Educational Requirements:

--- College degree and/or Paralegal Certification degree preferred.

We would be honored if you applied to join our team! We are an equal opportunity employer,offering a fantastic work environment, challenging career opportunities and competitive compensation.

Keywords: Resurgent Capital Services, Greenville , Portfolio Support Specialist I, Other , Greenville, South Carolina

Click here to apply!

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